Wisconsin · WIR public search, print, release and record-recovery help
Find, Print or Recover Your Wisconsin Vaccine Record
Wisconsin Immunization Registry, commonly called WIR, provides public access to available vaccination records for Wisconsin children and adults. Parents and legal guardians can also search available records for their children when the required identity information matches.
This guide covers the complete workflow: public lookup, sensitive-ID matching, failed searches, FERPA notices, printing, missing doses, child records, locked profiles, F-02487 release requests, school forms, childcare documentation, college use and older records.
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RECORD MATCHED
WIR RECORD
Sensitive-identifier warning:
Wisconsin’s public WIR search can require a Social Security number, Medicaid ID or Health Care Member ID. Enter sensitive identifiers only after opening the official Wisconsin registry. Do not type them into this independent website, an advertisement, a search-engine form or an unofficial paid record-search service.
Official registry
Wisconsin Immunization Registry (WIR).
Public account?
No provider username or organization code is needed for public lookup.
Languages
Public access is offered in English, Spanish and Hmong.
Help Desk
608-266-9691.
Locked record
Use the official F-02487 authorization route.
2026 system notice
WIR is undergoing a registry-system transition
Wisconsin DHS announced in 2026 that WIR and the Wisconsin Blood Lead Registry are transitioning to a new vendor-supported system.
Why this matters to record users:
Buttons, labels, screens or URLs may change during modernization. If the live portal looks different from older screenshots or help pages, follow the current Wisconsin DHS WIR page and the fields shown on the live official portal rather than trying to force an old screen-by-screen tutorial.
Go directly to the task that matches your situation.
First decision
Which Wisconsin vaccine-record route should you use?
Fast self-service You have a matching WIR identifier
Start with Public Immunization Record Access if you know the person’s exact name, date of birth and an identifier that WIR can match.
Correction route WIR finds no record or misses a dose
Start with the healthcare provider or pharmacy that administered the vaccine. Ask the source to verify its clinical record and WIR information.
Release / unlock route You cannot use public matching or the profile is locked
Use F-02487 to authorize access, receive the information, send it to another recipient or unlock a previously locked WIR record.
Enrollment route You need school or childcare documentation
Retrieve the WIR history first, then confirm whether the receiving organization also wants F-04020L, F-44192 or another institutional form.
Best starting question:
Ask the receiving organization exactly which document it needs. A WIR printout may be sufficient for one purpose while another school, college or employer may require its own upload or form.
Identify the exact document required
Ask whether the recipient wants a WIR printout, provider record, pharmacy history, Student Immunization Record, Child Care Immunization Record or another form.
List every place vaccines may have been administered
Include pediatricians, primary-care clinics, pharmacies, hospitals, local public health departments, school clinics, colleges, employers, military facilities and providers in other states.
Prepare identity information before opening WIR
Gather the person’s exact first and last names, date of birth, former names and an accepted identifier most likely stored in WIR.
Use Public Immunization Record Access
Do not attempt to create a provider account simply to retrieve a personal vaccine record.
Review administered vaccinations separately from recommendations
Compare vaccine groups and dates with provider, pharmacy, school or paper records.
Investigate missing information at the original source
Ask the provider or pharmacy to verify the administration record and WIR demographic information.
Use the release form when public access cannot solve the problem
F-02487 provides a formal route for release, third-party delivery and unlocking.
Search other states separately
A vaccination administered outside Wisconsin may require retrieval from another state’s registry or original provider.
Keep a secure permanent copy
Save a complete official printout or PDF and a protected backup.
Login clarification
Residents do not need the professional WIR login
The WIR site contains professional login fields such as Organization Code, Username and Password. Those fields are for authorized users.
Resident, parent or legal guardian
Use Public Immunization Record Access.
Use the record owner’s identity information.
Do not request a professional account for personal retrieval.
Use provider or Help Desk support if matching fails.
Healthcare, school or public-health user
Use only organization-authorized credentials.
Follow current WIR training and access requirements.
Do not share credentials.
Use professional Help Desk support for access problems.
If you see Organization Code + Username + Password:
you are looking at the professional login area, not the ordinary public record-search form.
Official public search
How to search your Wisconsin WIR record
Prepare these details
Exact first name
Exact last name
Date of birth in MM/DD/YYYY
Former or maiden name
Social Security number when applicable
Medicaid identification number when applicable
Health Care Member ID when applicable
Provider most likely to know the WIR profile
Open the official public WIR route
Check that you are on the Wisconsin registry before entering sensitive information.
Enter first and last names
For a child record, enter the child’s name rather than the parent’s name.
Enter the date of birth
Wisconsin DHS instructs users to use MM/DD/YYYY.
Enter the accepted identifier shown by the current portal
Use information belonging to the person whose record you are searching.
Select Search
If the verified information does not match, stop guessing and investigate the profile.
Confirm the displayed person before using the record
Check the name and date of birth before printing or sharing any information.
Current DHS identifier guidance:
Wisconsin DHS currently lists Social Security number, Medicaid identification number or Health Care Member ID as public-search identifier options.
Why some instructions look different:
Older WIR portal/help text may still mention only SSN or Medicaid ID. Follow the current DHS WIR page and the fields presented by the live portal. If the Health Care Member ID shown in newer DHS guidance is not accepted on the live screen, contact the provider or WIR Help Desk rather than repeatedly guessing sensitive numbers.
What if you do not know which WIR ID number to use?
Insurance card has several numbers
Do not assume Group Number, Plan Number or the subscriber’s ID is the WIR Health Care Member ID.
Child is on a parent’s insurance
Use an identifier belonging to the child when searching the child’s record.
You changed insurance plans
The WIR profile may contain an older identifier rather than the current insurance-card number.
You do not have SSN or Medicaid information available
Use the provider/F-02487 route rather than entering random values.
Provider identifier script
“I am trying to use WIR public access. Which identifier is stored on my WIR profile? Please confirm whether the registry has my Social Security number, Medicaid ID or Health Care Member ID and whether my name and date of birth match.”
After a successful match
How to read the WIR result without confusing record data
Important WIR display fields
Field
What it represents
What to check
Client Name
Name attached to the WIR profile.
Verify spelling before using the record.
Mother’s Maiden Name
Demographic information stored for the client.
A mismatch can be useful information when troubleshooting identity.
DOB
Date of birth stored in WIR.
Stop if the date belongs to another person or is wrong.
Vaccine Group
Name/category of the vaccine recorded.
Compare expected vaccine groups with outside documentation.
Date Administered
Date WIR shows the vaccine was given.
Compare questionable dates with the administering provider.
Series
How WIR classifies the dose in a multi-dose series.
Do not use this field alone to make a medical or compliance decision.
Comments
Special notes entered for healthcare use.
Ask a healthcare professional to explain anything unclear.
Reactions
A recorded reaction associated with a vaccination date.
Do not interpret clinical significance without an appropriate healthcare professional.
Vaccines Recommended
Registry forecasting based on available WIR information.
Do not treat this forecast as proof a vaccine was administered.
Administered is different from recommended.
A recommended-vaccine entry is not evidence that the vaccination was received. For record proof, focus on documented administered vaccine entries and dates.
School-entered WIR information
Why WIR may show a FERPA Release notice
WIR’s public-access help explains that when one matching record is found, the system checks whether a FERPA Release is on file. If it is not, a FERPA Release notification may appear before the public display.
School-entered immunizations
WIR’s help system identifies school-entered immunizations separately on the public display.
Why information may seem missing
The WIR help documentation says school-entered information becomes visible through Public Access and to healthcare providers after the applicable FERPA Release is completed.
School-record script
“A vaccine recorded by the school does not appear in my public WIR view. Can you confirm whether the vaccination was entered through the school’s WIR process and whether the applicable FERPA release or record-sharing permission is on file?”
Print and PDF
How to print or save the WIR record
WIR officially provides a Print function. Saving the print view as a PDF is a browser or device feature rather than a separate WIR download product.
Computer
Select Print in WIR.
When available, choose your browser’s Save as PDF or PDF printer option.
Include all pages.
Preview vaccine names and dates.
Open the saved file before closing WIR.
Phone or tablet
Open the WIR print view.
Use the device’s Print or Share workflow.
Select a PDF/Save to Files option if the device provides one.
Open the saved copy.
Confirm all pages are readable.
Correct person’s name is visible
Birth date is correct
Every page is included
Vaccine names are readable
Administration dates are not clipped
Recommended vaccines are distinguishable from administered doses
Receiving organization accepts the format
File contains no extra screenshots or unrelated personal information
Official uses:
Wisconsin DHS says a printed WIR record can be used as vaccine proof for child care, summer camp, school, university or work.
Failed search
WIR cannot find the record: diagnose the failure before retrying
First or last name does not match
Check former names, hyphens, suffixes and spelling used by the original provider.
Date of birth is wrong in WIR
Ask the provider to compare its demographic record with the registry.
No identifier is stored
A record can exist in WIR while lacking the identifier required for public matching.
Identifier is stored incorrectly
Have an authorized source review the profile rather than repeatedly entering different sensitive numbers.
Duplicate WIR profiles exist
WIR’s help documentation identifies duplicate records as a possible reason public access fails.
Vaccination was not recorded in WIR
The source record may remain with the provider, pharmacy or another jurisdiction.
The WIR profile is locked
Use the formal release/unlock route rather than ordinary public search.
Record exists but contains no reported immunizations
This is an outcome explicitly recognized on the official F-02487 processing section.
Best escalation order
Correct obvious typing errors once
Verify the legal name and MM/DD/YYYY birth date.
Contact the healthcare provider
Wisconsin DHS tells users who receive no record or an error to call the doctor’s office.
Ask which identifier is stored
Determine whether WIR contains an SSN, Medicaid ID or Health Care Member ID.
Ask for duplicate-profile and demographic review
Mention name changes or known data errors.
Contact local public health if the provider cannot resolve it
Call first because local services and appointment procedures vary.
Use F-02487 when necessary
This is the formal state route when public access is unavailable or the profile must be unlocked.
No-match call script
“WIR cannot find my record. Please verify the exact name and date of birth stored in WIR, tell me which accepted identifier is attached to the profile, and check whether there is a duplicate record, locked profile or missing vaccination history.”
Missing or wrong vaccination
How to correct an incomplete WIR history
Start with the organization that administered or originally documented the vaccine. Do not edit the WIR printout yourself.
Evidence to collect before requesting a WIR correction
Information
Possible source
Why it helps
Vaccine name
Provider portal, pharmacy record, card or school file.
Identifies the specific missing event.
Administration date
Medical history, pharmacy receipt or visit record.
Helps locate the original clinical encounter.
Administering location
Clinic, pharmacy, employer clinic or school event.
Shows which organization should verify the record.
Manufacturer/lot when available
Clinical or pharmacy administration record.
Adds supporting clinical detail.
Identity used at the visit
Appointment confirmation or patient portal.
Can reveal why a vaccine was attached to another profile.
Correction script
“My WIR history is missing the [vaccine] administered at your location around [date]. Please verify the original administration record, compare my demographic information with WIR and determine whether the dose is missing, attached to a duplicate profile or recorded under different identity information.”
Medical-safety point:
A missing registry entry does not by itself prove the vaccine was never given. Take recovered documentation to an appropriately qualified healthcare professional before making any decision about additional vaccination or testing.
Official record-release form
Wisconsin F-02487: complete the form without missing a field
F-02487 is the Wisconsin Immunization Registry Record Release Authorization. It can authorize WIR information to be sent to you or another recipient and can unlock a previously locked WIR record.
Client information
Client last, first and middle names
Street address
City, state and ZIP code
Date of birth
Mother’s maiden name
Phone number with area code
Recipient information
Agency, organization or individual’s name
Recipient address
Recipient city, state and ZIP
Recipient email
Recipient fax number
Recipient phone number
Choose the delivery route
Email
The form warns that emailed WIR information will not be encrypted.
Mail
Useful when a physical copy is preferred.
Fax
Verify the recipient’s fax number before submitting private information.
WIR online
Select this route when the purpose is to unlock information for WIR access.
Submission steps
Download the current F-02487
The current English form is dated 09/2025.
Complete the client section
Use accurate information identifying the WIR client.
Complete the “Send To” section
List yourself for a personal copy or the exact third-party recipient.
Select delivery method
Choose email, mail, fax or WIR online.
State the reason
The form includes further medical care, school/childcare eligibility, employment and Other.
Use the correct signature
A client age 18 or older signs for their own information; a parent/legal guardian signs for a minor.
Submit the form using the current form instructions
Do not rely on an old copied address or unofficial form-hosting website.
Return completed F-02487 to
Wisconsin Department of Health Services
WIR Help Desk
201 E. Washington Ave., Room G100
Madison, WI 53703
Five-business-day statement:
The current form says WIR information will be unlocked within five business days after receipt of the signed authorization. This is an unlock statement, not a universal turnaround guarantee for every type of record problem.
Authorization expires:
F-02487 says the authorization expires 30 days after the requester signs it. A revocation can be submitted in writing, but it does not reverse information already released before DHS receives the revocation.
Email is not encrypted.
The form warns that email transmission may not be secure and that a third party not covered by privacy laws could potentially redisclose information.
What result can come back?
Records Released
DHS located information and completed the release.
Record Not Found
The WIR search performed for the release did not locate the record.
Record Found but No Immunizations Reported
A profile was found, but it contained no reported immunization history.
Translated F-02487 versions
Wisconsin’s form library currently provides F-02487 in English plus Simplified Chinese, Hindi, Hmong, Somali and Spanish.
Wisconsin DHS says a record previously locked by the client, parent or guardian must be unlocked before the client or healthcare provider can access it.
Confirm that the problem is a locked profile
Ask the provider or WIR Help Desk before assuming the record is missing.
Complete F-02487
Enter the client and recipient information.
Select WIR online access when appropriate
Use the option that matches the intended unlock/access outcome.
Sign using the applicable signature line
Adult clients and parents/legal guardians have separate signature lines.
Submit to the WIR Help Desk
Keep a private copy and record the date submitted.
Parent and guardian workflow
How to retrieve a child’s Wisconsin vaccine record
Wisconsin DHS says parents and legal guardians can look up their children’s available records through WIR public access.
Use the child’s name
Enter the child’s first and last names exactly as recorded.
Use the child’s date of birth
Check month, day and year carefully.
Use an identifier belonging to the child
Do not automatically enter the parent’s insurance/member number.
Review vaccinations from every expected source
Compare pediatrician, pharmacy, local-health and school records.
Investigate a failed match with the pediatrician
Ask the provider to verify demographic and identifier information in WIR.
Pediatrician script
“I cannot access my child’s WIR record. Please confirm the exact name and date of birth in WIR, tell me which accepted identifier belongs to the child’s profile, and check for duplicate records or missing immunizations.”
2026–2027 school year
Wisconsin school records: WIR and Student Immunization Record F-04020L
Wisconsin DHS says the forms listed on its school-requirements page should be used for the 2026–2027 school year. The Student Immunization Record is F-04020L.
Do not reject the form because its footer looks older:
the current DHS 2026–2027 requirements page links F-04020L even though the PDF itself is dated 05/2024.
F-04020L record fields and practical actions
Form area
What it does
What the family should check
Personal Data
Student, parent/guardian, school and grade information.
Match the name and birth date with enrollment records.
Immunization History
Month/day/year entries for documented vaccines.
Use actual dates from WIR/provider documentation.
30-school-day requirement
The form instructs parents to provide written evidence within 30 school days after admission.
Begin record recovery immediately after enrollment.
Varicella history
Reliable history of varicella disease has a healthcare-provider signature section.
Do not rely only on an informal family recollection.
Laboratory evidence
The form includes certain titer/immunity evidence fields and requires laboratory reports when applicable.
Use existing qualifying evidence; ask the school/provider before ordering new testing.
WIR permission
The signature section asks whether permission is given to share current/future school immunization records with WIR.
Read the permission choice before signing.
If the student is “in process”
The current F-04020L explains that a student who has received the first required dose(s) may remain in an in-process category. Its form text identifies timing for later required doses, including a 90th-school-day deadline for the second required dose during that school year and a 30th-school-day deadline in the next school year for required third/fourth doses.
This article does not determine school compliance.
Requirements vary by age/grade and current law. Ask the school which exact vaccine, date, document or waiver information is missing.
School nurse script
“Please tell me the exact record item that is missing, the deadline, and whether you want a WIR printout, F-04020L, provider documentation or another form. If the student is classified as in process, please confirm the next documentation deadline.”
Childcare uses a different record form from K–12 schools. The current linked F-44192 PDF instructs families to complete and return the Child Care Immunization Record.
Official-source version nuance:
Wisconsin DHS’s requirements webpage still labels F-44192 as “last updated 2020,” while the currently linked PDF header itself reads F-44192 (03/2025). Use the live DHS-linked PDF rather than an old downloaded copy.
Important F-44192 details
Requirement
What the form says
Practical action
Admission evidence
Evidence must be presented within 30 school days, described as six calendar weeks, after admission.
Do not wait until the end of the six-week period to start finding records.
Personal data
Child, birth date, parent/guardian/legal custodian, address and phone information.
Match the information with the childcare enrollment file.
Vaccination history
Actual month/day/year entries are requested.
Use WIR/provider dates rather than memory.
Varicella history
A provider-signature area is included for reliable chickenpox disease history.
Ask the provider about documentation when this applies.
Age change
Records must be updated when a child reaches a new age/grade level that changes required doses.
Do not treat the admission copy as permanently finished.
In-process status
The form provides a route when initial required doses were received and remaining doses will be obtained within one year.
Notify the childcare center in writing as additional required doses are received.
Check the student-health portal for required vaccines, document format and upload procedure.
Healthcare program
Clinical programs can require their own documentation workflow even when a WIR record supplies vaccination dates.
Employer
Ask occupational health exactly which vaccination or immunity documents it accepts.
University of Wisconsin–Madison example
UW–Madison University Health Services currently allows eligible students to share WIR information through MyUHS by consenting to the WIR import in Medical Clearances. It also accepts several other vaccination-record types. Other Wisconsin colleges may use different systems.
College/employer script
“I have a WIR record. Before I upload it, please tell me which vaccines or dates you require, whether a WIR printout is accepted and whether you also require a provider form, lab documentation or a specific portal entry.”
Incomplete, old and out-of-state history
Where to search when WIR does not contain every vaccine
WIR’s own public-access help recognizes that a person’s immunization record may not have been recorded in the registry. A missing WIR entry therefore requires source-record recovery rather than guessing dates.
Alternative record holders
Source
What to check
What to request
Previous provider
Patient portal, records department, successor practice.
Complete immunization history with administration dates.
Pharmacy
Specific location, chain account, old phone/email.
Complete vaccine-administration history.
Former school
School nurse, district archive or records office.
Immunization file rather than only the transcript.
College
Student health and medical-clearance records.
Vaccination documents previously accepted.
Employer
Occupational or employee-health files.
Copy of verified vaccination documentation.
Military / VA
Service treatment and veteran-health systems.
Complete military immunization history.
Another state
Registry and provider where the vaccine was administered.
Official registry or provider-verified history.
When an old doctor or clinic has closed
Call the former office number
A recorded message may identify the successor practice.
Contact the associated health system
Records may have transferred to a hospital or larger medical group.
Ask about the medical-record custodian
Retired or closed practices may have transferred files to another custodian.
Use claims as location clues only
Insurance claims can help identify a provider and date but may not be sufficient vaccine documentation.
Compare recovered records before asking for a WIR update
Avoid creating new inconsistencies by submitting conflicting dates without source verification.
Milwaukee Health Department says immunization records can be obtained through its walk-in clinics or by calling its Immunization Program. The records it provides are generally based on WIR information.
Milwaukee no-match help:
Milwaukee’s official guidance notes that SSN or Medicaid information is often missing from WIR and says the health department or healthcare provider may be able to update that information.
Try WIR first, then check provider/pharmacy portals and ask the receiving organization which available document it can accept.
Needed within a few days
Ask the provider/local health department to review demographic or identifier problems immediately.
Locked profile
Submit F-02487 promptly. The form states an unlock period of within five business days after receipt.
Several weeks available
Reconstruct missing history from providers, pharmacies, schools, employers, military records and other states before the deadline.
Deadline script
“My documentation deadline is [date]. I currently have [WIR/provider/pharmacy record]. Which document can you accept now, and what additional documentation is still required?”
Plain-English terminology
Wisconsin WIR glossary
WIR
Wisconsin Immunization Registry, Wisconsin’s electronic immunization information system.
Public Immunization Record Access
The public-facing WIR search used by individuals, parents and legal guardians.
Health Care Member ID
An identifier Wisconsin DHS currently lists as one possible WIR public-search match field when stored in the registry.
F-02487
Wisconsin Immunization Registry Record Release Authorization used for release, third-party delivery or unlocking WIR information.
F-04020L
Wisconsin Student Immunization Record used in the school documentation process.
F-44192
Wisconsin Child Care Immunization Record.
FERPA Release
A record-sharing release relevant to school-entered WIR information and its visibility through public/provider access.
IIS
Immunization Information System, the general term for a state or jurisdiction vaccine registry.
Before calling
Prepare this Wisconsin record-recovery worksheet
Current legal name
Former or maiden names
Date of birth
Identifier type available
Previous addresses
Healthcare-provider names
Pharmacy locations
Previous schools
College or employer records
States where vaccines were administered
Approximate vaccination dates
Reason record is needed
Submission deadline
Exact document requested by recipient
Privacy and record quality
Final check before sending a Wisconsin vaccine record
Record belongs to the correct person
Name and birth date are correct
Every PDF page is present
Administered-dose dates are readable
Recommendations are not mistaken for administered vaccines
Provider and pharmacy records were compared
Duplicate-profile problems were investigated
Out-of-state doses were checked separately
Receiving organization accepts the file
No SSN/Medicaid/member ID is in the filename
Recipient email/fax was verified
A secure backup was saved
Common questions
Wisconsin vaccine records FAQs
How do I find my Wisconsin vaccine records online?
Start with Wisconsin Immunization Registry Public Immunization Record Access. Wisconsin DHS currently instructs users to enter first name, last name, date of birth and one accepted identifier stored in WIR. If the record matches, review it and use the Print function.
Do residents need a WIR username and password?
No. Organization Code, Username and Password are part of professional access. Individuals, parents and legal guardians should use Public Immunization Record Access for personal record searches.
Can I look up my child’s Wisconsin immunization record?
Yes. Wisconsin DHS says parents and legal guardians can look up their children’s available WIR records. Use the child’s own name, birth date and applicable matching identifier.
Why does WIR say no record found?
WIR’s help information identifies several possibilities, including a record that was never entered, missing SSN or Medicaid information, incorrect demographic or identifier information, and duplicate records. A locked record or out-of-state history can also require another route.
Why does Wisconsin DHS mention Health Care Member ID when older WIR help does not?
Wisconsin DHS’s current WIR instructions list SSN, Medicaid ID or Health Care Member ID. Some older WIR help or portal wording still mentions only SSN and Medicaid ID. Follow the live official portal and current DHS instructions, and contact the provider or Help Desk if the fields do not match.
Can I save a WIR record as a PDF?
WIR officially provides a Print function. Many browsers and devices allow the resulting print view to be saved as a PDF. Review the saved file to make sure all pages, vaccine names and administration dates are included.
What is Wisconsin Form F-02487?
F-02487 is the Wisconsin Immunization Registry Record Release Authorization. It can authorize information to be sent to you or another recipient and can be used to unlock a previously locked WIR record.
How long does a WIR unlock request take?
The current F-02487 says WIR information will be unlocked within five business days after receipt of the signed authorization. That statement applies to unlocking and is not a universal turnaround guarantee for every registry problem.
Can a WIR printout be used for Wisconsin school or work proof?
Wisconsin DHS says a printed WIR record can serve as vaccine proof for child care, summer camp, school, university or work. The receiving organization can still require its own form, upload process or additional documentation.
What if vaccinations from another state are missing from WIR?
Contact the provider, pharmacy or immunization registry in the state where the vaccination was administered. After recovering official documentation, ask a Wisconsin healthcare or public-health source how the verified information should be handled in WIR.
Independent information guide — not a medical office or government registry
ImmunizationRecord.org is an independent informational website. It is not Wisconsin DHS, the Wisconsin Immunization Registry, WIR Help Desk, a local or Tribal health department, healthcare provider, pharmacy, school, childcare center, university, employer, CDC or government registry.
We cannot search, access, unlock, modify, certify or release your WIR record. Do not send this website your Social Security number, Medicaid ID, Health Care Member ID, medical-record password, completed F-02487 or other sensitive health information.
This guide explains record-retrieval and documentation routes only. It does not provide medical or legal advice and does not determine vaccination needs, laboratory-testing needs, waiver eligibility, school compliance, childcare compliance, university clearance or employment clearance.
Official Wisconsin WIR, DHS forms, school/childcare materials and support information reviewed August 18, 2026. Wisconsin is modernizing WIR, so portal screens and workflows may change; verify the current official instructions before entering sensitive information.