Reach the Immunization Record editorial team for corrections, content suggestions, partnership inquiries, or general questions about this site. We respond to all editorial correction emails within two business days and to general inquiries within five business days.
How to Reach Us
Immunization Record is an independent online publisher with a small editorial team. We do not operate a phone helpline, walk-in office, or live chat. All inquiries go through email, which lets us route messages to the right person and respond accurately rather than off the cuff. Below are the dedicated email addresses for different inquiry types — using the right one helps us respond faster.
Editorial Corrections
Wrong phone number, broken link, outdated form, factual error, or anything else that needs to be fixed in a published guide. Acknowledged within 2 business days.
Content Suggestions
Suggest a new guide, a missing topic, a state we haven’t covered yet, or an angle we missed on an existing page. We read every suggestion.
Partnerships & Press
partnerships@immunizationrecord.org
Media inquiries, partnership proposals, public health agency collaborations, citation requests, or interview requests for our editorial team.
Privacy & Legal
privacy@immunizationrecord.org
Privacy policy questions, GDPR or CCPA data requests, DMCA notices, or other legal correspondence. See our Privacy Policy for required information.
Editorial Corrections — Our #1 Priority
If you’ve found something wrong in one of our guides, please tell us. State immunization systems change constantly, and our quarterly review cycle does not always catch every change in real time. Reader corrections are one of the most important sources of accuracy improvement for this site.
What makes a useful correction email
To help us verify and fix the issue as fast as possible, please include in your email:
- The exact URL of the page you’re correcting — copy and paste the full link from your browser address bar.
- The specific section or sentence that’s wrong — quoting the exact text helps us find it.
- What it should say instead — even a rough idea is helpful.
- Where you found the correct information — ideally an official source URL we can verify.
What happens after you email a correction
- Within 2 business days, our editor sends an acknowledgment confirming we received your correction.
- Within 7 business days, we either publish the corrected guide or reply to explain why we have not made the change (for example, when our research found a different conclusion than the source you cited).
- For material corrections — anything that changes a phone number, URL, form code, fee, or fact — we add a dated correction note at the bottom of the affected guide and update the “Last reviewed” date in the page header.
You do not need to give us your real name to submit a correction. We do not publish names of correction submitters. We do not share your email address with anyone. The correction email is read by an editor, the change is verified independently, and your information is deleted within 30 days of the correction being published.
Content Suggestions
If we don’t have a guide for a topic, state, pharmacy, or scenario you need help with, please tell us. We prioritize new content based on (1) how many people are searching for that topic, (2) how poorly served those searchers are by existing online resources, and (3) how authoritative we can be on the topic with rigorous sourcing.
Suggestions we particularly want to hear about:
- States or counties where we are missing a dedicated guide.
- Pharmacy chains we haven’t covered yet.
- University student-health portals we should write a dedicated guide about.
- Common scenarios our existing guides don’t address.
- Specific edge cases — international transfers, military records, federal employees, refugee resettlement, etc.
Partnerships & Press
Immunization Record is open to legitimate partnership inquiries from public health agencies, healthcare publishers, journalists writing on US public health topics, and academic researchers studying immunization access in the United States. We are happy to:
- Provide quotes for journalism on immunization access topics where our research is relevant.
- Be cited as a secondary information source by other publishers, with appropriate attribution.
- Cross-reference content with public health agencies whose work we already cite extensively.
- Participate in academic surveys or studies on consumer access to vaccine records.
We do not accept paid placements, sponsored content, or paid editorial reviews. We do not run guest posts. We do not exchange backlinks. We do not accept gifts in exchange for coverage. Please do not pitch us link-building schemes — we will mark such emails as spam.
What We Cannot Help With
To set realistic expectations, here are the categories of inquiry we cannot respond to substantively, regardless of how detailed your email is. We mention these specifically because they are the most common types of requests our editorial inbox receives, and because the people sending them deserve a clear redirect to where they can actually get help.
- Retrieve your personal immunization record on your behalf.
- Look up whether you have a record in a state IIS.
- Fill out forms (CDPH 286 Blue Card, ImmTrac2 release, etc.) for you.
- Issue, modify, or sign immunization records.
- Provide medical exemptions or letters supporting an exemption.
- Tell you which vaccines you personally need.
- Diagnose anything, recommend any treatment, or interpret your medical history.
- Provide legal advice about school requirements, employer mandates, or exemption disputes.
- Mediate disputes between you and a healthcare provider, pharmacy, school, or government agency.
- Verify or authenticate immunization records you have already obtained.
Where to Actually Get Help With Your Record
If you wrote to us hoping for one of the things in the list above, here is where you should actually go — sorted by what you need.
| If You Need | Go To |
|---|---|
| Your personal vaccine record from any US state | The state IIS for the state where you got the shots — see our state directory |
| A general directory of every state’s IIS | CDC IIS Contacts Directory |
| Medical advice or a vaccination decision | Your primary care physician or local urgent care clinic |
| A school exemption | A licensed physician in your state who can submit through the state exemption system (e.g., CAIR-ME in California) |
| Help with a federal vaccine record (military, VA, IHS) | VA.gov or your branch records office |
| Free or low-cost vaccinations | Federal VFC Program (children) or community health centers |
| To report a fake record or fraud | Your state Attorney General’s consumer protection division and the FBI tip line |
Contact FAQs
Can you call me back about my vaccine record?
No. We do not operate a phone line and we cannot retrieve personal records. For phone help with your record, call your state immunization registry directly (every state’s number is in our state guides) or the CDC Information Center at 1-800-CDC-INFO (1-800-232-4636).
How quickly do you respond to emails?
Editorial corrections: acknowledged within 2 business days, resolved within 7 business days. General inquiries and content suggestions: within 5 business days. Partnership and press inquiries: within 7 business days. We do not work weekends or US federal holidays.
Can I send you my vaccine record so you can check it for me?
No. Please do not email us your personal vaccination records, photo ID, dates of birth, social security numbers, insurance information, or any other personal health or identifying information. We are an editorial publisher, not a healthcare service. Any personal health information sent to us by email is deleted immediately and not stored, processed, or reviewed.
Do you offer guest posting opportunities?
No. We do not accept guest posts, sponsored articles, paid links, link exchanges, or any form of paid editorial. All content on this site is produced by our internal editorial team or by named contributors who go through our standard editorial review.
I’m a journalist working on a story about US vaccine records. Can I quote you?
Yes. Email partnerships@immunizationrecord.org with your publication, the angle of your story, your deadline, and what you’d like to ask. We typically respond within 1–2 business days for working journalists. We are happy to provide accurate background on US immunization access, point you to authoritative primary sources, and provide on-the-record quotes attributed to “Immunization Record editorial team” when appropriate.
I work for a state health department. Can we collaborate?
Yes — we welcome collaboration with public health agencies whose work we already cite. Email partnerships@immunizationrecord.org with your role, your agency, and what you have in mind. We are particularly interested in receiving early notice of changes to your state’s IIS portal, helpdesk, request forms, or processing times so we can update our state guide for your jurisdiction promptly.
How do I file a privacy or legal request?
Privacy requests under GDPR, CCPA, or any other applicable law go to privacy@immunizationrecord.org. Please include the specific right you are exercising (access, deletion, opt-out, etc.), the email address or other identifier you used on this site (if any), and a copy of any government-issued ID we may need to verify your identity. See our full Privacy Policy for the required information by request type.