Get the Right California Record on the First Try
Most residents should start with the official California Digital Vaccine Record portal—not the provider-facing CAIR2 login. The portal may return a complete immunization history or a COVID-19-only record, depending on what was reported and successfully matched.
Use the decision paths below to enter the correct details, access a child’s record, fix missing doses, prepare school proof and recover vaccinations stored by pharmacies, old providers or another state.
Use California Digital Vaccine Record.
💉 Immunization Record Tools
Free interactive tools to find, verify, and plan your vaccine records — all data verified May 2026
🏛️ Instant State IIS Record Finder
Select your state to get the official portal link, phone number, app availability, and exact turnaround time — all verified May 2026.
🔎 Where Should I Look for My Records?
Answer 4 quick questions and get a personalised ranked list of exactly which sources to check first for your situation.
🔬 Titer Test Need Calculator
Select your situation to see exactly which titer tests you need, accepted immunity thresholds, and current self-pay costs.
⚡ Emergency Record Guide — How Long Do You Have?
Select your deadline and get a step-by-step, time-specific action plan to get your records as fast as possible.
For authorized organizations, not personal accounts.
Open it with your PIN within 24 hours.
Contact the source that administered the vaccine.
DVR, CAIR/SCRL and provider records may qualify.
Digital Vaccine Record, CAIR2 or Healthy Futures?
Use this route for your own available vaccination history or a minor child’s record. It works on a phone, tablet or computer.
The result can include routine vaccines reported to CAIR, future recommendations and a COVID-19 SMART Health Card when available.
These systems are used by approved healthcare providers, pharmacies, schools, child care programs, health departments and other enrolled organizations.
Do not attempt to enroll as a provider merely to retrieve a personal record.
Records connected with eight Central California counties may be held in the Healthy Futures regional registry rather than the main CAIR2 system.
Parents and adults looking for records can call the regional Help Desk directly.
How to get California immunization records online
What information should you prepare before requesting the record?
How to open, review, print and protect the record
| Result | What it may contain | Practical next action |
|---|---|---|
| Complete immunization record | Vaccines reported by healthcare providers and pharmacies to CAIR, vaccination dates and future recommendations. | Compare every expected dose, save the full PDF and ask whether the receiving office accepts it. |
| COVID-19-only record | COVID-19 doses and a SMART Health Card QR code when available. | Use provider, pharmacy and CAIR backup routes if broader routine immunization history is needed. |
| Partial record | Only doses that were reported, processed and matched to the same patient profile. | Check each missing vaccine with the administering provider or pharmacy. |
| No matching record | A no-match notice or no secure link. | Retry former contact details, then follow the provider and registry troubleshooting order. |
Safe saving checklist
How to request a child’s California immunization record
Use one portal submission for one child. Do not place siblings into one request.
Enter the name and birth date used by the pediatrician, clinic, school event or pharmacy.
Try the phone number or email supplied by the parent or guardian at the vaccine visit.
When a parent cannot get a match
No match, no message or expired link?
Escalate in this order
How to fix a missing or incorrect dose
The portal displays registry information; it does not independently verify a clinical vaccination. The provider, clinic or pharmacy that administered the dose is normally the strongest source for a correction.
| Problem | Best first contact | What to request |
|---|---|---|
| Missing vaccine dose | Administering provider, clinic or pharmacy. | Verify the administration record and successful registry submission. |
| Incorrect administration date | The organization that administered the vaccine. | Correct the registry using the original clinical record. |
| Wrong name or contact details | Provider plus DVR Virtual Assistant. | Review the patient demographic information used for matching. |
| Possible duplicate profiles | Provider or another authorized CAIR user. | Confirm both profiles belong to the same person before requesting a merge. |
| Historical dose from another provider | Current California healthcare provider. | Review the verified document and determine whether the historical dose can be entered. |
| Out-of-state vaccination | Registry or provider where the vaccine was given. | Official documentation showing vaccine, date and administering source. |
Information that helps the provider locate the dose
When should you contact Healthy Futures/RIDE?
Healthy Futures operates the regional RIDE immunization registry for people whose records are connected with these counties:
Use this number for an adult’s record, a child’s record or a provider question connected with the eight counties.
Monday through Friday
8:00 a.m.–5:00 p.m. Pacific Time
Avoid sending unnecessary identity or medical details until staff explain the secure process.
A person may have some doses in Healthy Futures and others in CAIR2, pharmacy or out-of-state records.
How to use the record for California school or child care
The current California Immunization Handbook says a personal immunization record should identify the student by name and birth date, show the full date of each required dose, identify the vaccine type and include the physician or agency that administered it.
What parents should submit
| Situation | What may be accepted or used | Practical action |
|---|---|---|
| New school or child care entry | Digital Vaccine Record, provider record, yellow card or another valid personal record. | Ask the program whether it wants a PDF, paper copy or provider-generated form. |
| Blue Card or CDPH 286 | School staff may complete the Blue Card or an equivalent written or electronic record. | Parents supply the source record; school staff record and evaluate the dates. |
| CAIR or SCRL record | Authorized school or child care staff may obtain information through CAIR or the School and Child Care Roster Lookup. | Ask whether staff can locate the record before ordering duplicate paperwork. |
| Transfer student | Previous Blue Card, CAIR/SCRL record, another state’s school record or personal immunization record. | Bring the personal provider record instead of waiting only for the cumulative folder. |
| Out-of-state or foreign record | Records from other states and countries are often acceptable when complete and readable. | Bring the original plus a translation when necessary. |
| No regular healthcare provider | The handbook says families may be referred to the local health department. | Contact the county immunization program and explain the school deadline. |
Transfer and deadline rules
A transfer student may be admitted while the previous record is requested, but a school or district may use a shorter period or no grace period.
When a received record shows required doses are overdue, the family may be given up to 10 school days—or fewer—to submit documentation.
Enrollment protections apply while the school and designated liaisons work to retrieve records and meet immunization requirements.
How adults should prepare vaccination proof
Start with the DVR, then compare it with the provider or pharmacy that administered each vaccine. Adult records may be split among health systems, pharmacies, employers, colleges, military systems and other states.
| Need | Check first | Question to ask |
|---|---|---|
| Healthcare employment | DVR, occupational health, current provider and pharmacy. | Does the employer require a provider form, laboratory evidence or portal upload? |
| College or clinical program | DVR, campus health, former school, provider and pharmacy. | Which vaccines and proof formats are accepted? |
| Immigration medical examination | DVR plus every provider, pharmacy and foreign record. | What original or translated records should be brought to the civil surgeon? |
| Military or veteran record | Service treatment records, VA, TRICARE and civilian providers. | Is a complete military immunization history required? |
| Travel vaccination proof | Travel clinic, provider and international vaccination certificate. | Does the destination require a specific certificate or original signature? |
How to rebuild an incomplete California immunization history
Use the focused guide for QR codes, lost CDC cards and pharmacy booster records.
Texas uses ImmTrac2 and a different resident request process.
New York separates NYSIIS from New York City’s CIR system.
What does locking or unlocking a CAIR record do?
A lock request limits access by other authorized CAIR users. It does not erase the clinical record, remove doses or prevent access through the patient’s own medical provider.
A patient or parent may later request that the record be unlocked when broader authorized registry access is needed.
Who should you contact for California record help?
| Situation | Best contact | Prepare before contacting |
|---|---|---|
| DVR matching or CAIR technical issue | CAIR Help Desk: 800-578-7889. | Error message, legal and former names, birth date, old contact details, provider and county. |
| Email support | CAIRHelpDesk@cdph.ca.gov. | A concise problem description and Virtual Assistant ticket number when available. |
| Eight Healthy Futures counties | 209-468-2292 or support@myhealthyfutures.org. | County, provider, likely vaccination dates and identity information. |
| Missing clinical dose | The administering provider, pharmacy or clinic. | Vaccine, date, location, receipt and incomplete record. |
| Need local help | County or city immunization program. | Current county, previous counties, school deadline and provider history. |
| School acceptance question | School nurse, registrar or child care administrator. | Ask for the exact missing dose, deadline and accepted format. |
Monday–Thursday: 9:00 a.m.–4:00 p.m.
Friday: 10:00 a.m.–4:00 p.m.
Review the record before using it
California immunization records FAQs
How do I get California immunization records online?
Use the official California Digital Vaccine Record portal. Enter the record owner’s name, date of birth, phone number or email associated with the vaccination record, create a four-digit PIN and open the secure link if a matching record is found.
Is the California Digital Vaccine Record official?
Yes. CDPH describes the Digital Vaccine Record as an official record that can be used for school, child care or work. The receiving organization may still require a particular printout, upload or internal form.
Can residents log directly into CAIR2?
CAIR2 login is for authorized healthcare providers, schools, child care programs, health departments and other approved users. Residents and parents should normally use the public Digital Vaccine Record portal.
Can I request my child’s California vaccine record online?
A parent or legal guardian can request an available minor child’s record through the Digital Vaccine Record portal. Submit a separate request for each child and use the phone number or email associated with that child’s vaccination visits.
Why does the California portal show no match?
Common causes include a former surname, old phone number, old email address, incorrect birth date, reporting delay, duplicate patient profile, vaccination outside California or a record held by Healthy Futures instead of CAIR2.
How do I correct a missing dose in CAIR?
Contact the provider, clinic or pharmacy that administered the vaccine. Ask it to verify the administration record, patient identity and successful submission to CAIR or Healthy Futures. The CAIR Help Desk cannot independently create a missing clinical dose.
How long can I use the Digital Vaccine Record link?
The official DVR FAQ says you have 24 hours after receiving the link to enter the four-digit PIN and access the record. Start a new request if the link expires.
Which counties use Healthy Futures or RIDE?
Healthy Futures serves Alpine, Amador, Calaveras, Mariposa, Merced, San Joaquin, Stanislaus and Tuolumne counties. Record help is available at 209-468-2292.
Can a California Digital Vaccine Record be used for school?
CDPH identifies the Digital Vaccine Record as acceptable official proof for school or child care. Schools may transfer the information to a Blue Card or equivalent record and may require a complete record rather than a cropped screenshot.
What if vaccinations were given outside California?
Contact the immunization registry, provider, pharmacy, school or military system where the vaccines were administered. A California healthcare provider may be able to add verified historical doses to the appropriate California registry.