Find the Correct CDPH Record and Solve Missing-Dose Problems
California residents can request an official Digital Vaccine Record using identifying information connected with CAIR or Healthy Futures and a private four-digit PIN created during the request.
Use this walkthrough to retrieve an adult or child record, fix a failed match, correct missing vaccinations, protect CAIR access and prepare acceptable school or child-care proof.
CDPH Digital Vaccine Record.
💉 Immunization Record Tools
Free interactive tools to find, verify, and plan your vaccine records — all data verified May 2026
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California Immunization Registry, or CAIR.
Healthy Futures/RIDE in eight counties.
Secure link plus a PIN created by the requester.
Where should you start?
Begin with the CDPH Digital Vaccine Record request. Use the identity and contact information most likely connected with the vaccination record.
Use My DVR Assistant for request review, then contact the provider or pharmacy that owns the missing or incorrect vaccination entry.
DVR, CAIR, Healthy Futures and Blue Card are different
| System or document | Primary users | What it does | Use it when |
|---|---|---|---|
| Digital Vaccine Record | Residents, parents and legal guardians. | Provides a downloadable record from available registry information. | You need proof for school, child care, work, college or personal files. |
| CAIR2 | Authorized providers, pharmacies, schools, health plans and public-health users. | Stores and manages reported immunizations and certain TB-test information. | An authorized organization must report, review or correct data. |
| Healthy Futures/RIDE | Providers and authorized organizations in eight San Joaquin Valley-area counties. | Operates the regional immunization registry used in those counties. | The vaccinating provider is in a Healthy Futures county. |
| Blue Card/CDPH 286 | School and child-care staff. | Maintains vaccine dates and school-compliance status. | The school creates or updates its cumulative immunization record. |
| Provider or pharmacy record | Patients and the administering organization. | Confirms vaccinations given by that specific organization. | A recent or incorrect dose needs source verification. |
Gather the information used at the vaccination visit
| Information | What to enter | Common mismatch | Where to verify it |
|---|---|---|---|
| First and last names | The name stored by the vaccinating organization. | Nickname, maiden name, former surname, suffix or hyphen. | Provider, insurance and pharmacy profile. |
| Date of birth | The full and accurate birth date. | Transposed month and day or source-entry error. | Official identity and medical records. |
| Mobile number | A current or former number associated with vaccination. | Old personal number or parent/guardian number. | Appointment texts and provider profile. |
| Email address | An email used for the provider or pharmacy appointment. | Old, work, school or family-shared email. | Appointment and pharmacy confirmation emails. |
| Four-digit PIN | A new PIN created during this request. | Confusing it with a phone PIN or prior request. | Store it privately before submitting. |
How to get a California vaccine record online
How to retrieve a minor child’s record
Review the record before saving or printing
Can show routine, childhood and adult vaccinations reported to CAIR by healthcare providers and pharmacies.
Can show reported COVID-19 products, administration dates and related information.
Provides digitally verifiable COVID-19 information when the receiving organization accepts the format.
| Displayed item | What to check | Action when wrong |
|---|---|---|
| Name and date of birth | Confirm that the record belongs to the intended person. | Stop and request demographic correction. |
| Vaccine names | Compare with provider, pharmacy and paper records. | Contact the organization that submitted the entry. |
| Administration dates | Make sure month, day and year are readable and accurate. | Provide source documentation to the vaccinating organization. |
| Reported providers | Confirm that doses from all expected sources appear. | Investigate missing submissions or duplicate profiles. |
| Recommended or overdue status | Treat it as registry-generated information. | Use a healthcare professional for individual medical guidance. |
Why the CDPH request may fail
Use this recovery sequence
What to do when the message or PIN does not work
| Problem | Likely reason | Next action |
|---|---|---|
| No text message | Phone mismatch, blocked message or delivery delay. | Check blocked messages and verify the number used at vaccination. |
| No email | Old email, spam filtering or incorrect address. | Check spam and the appointment email used by the provider. |
| PIN rejected | Wrong PIN or PIN from a different request. | Use the exact four digits created for the current secure link. |
| PIN forgotten | CDPH does not know the PIN created by the requester. | Start a new request and create a new private PIN. |
| Record does not open | Expired link, browser problem or blocked content. | Follow the live error instructions or start a fresh request. |
Choose the organization that owns the error
| Record problem | First contact | What to prepare | What to request |
|---|---|---|---|
| Recent clinic dose is missing | The administering clinic or health system. | Vaccine, date, visit summary and patient-portal evidence. | Verify the CAIR or Healthy Futures submission. |
| Pharmacy dose is missing | The exact pharmacy location or chain. | Receipt, appointment email and pharmacy account. | Complete vaccination history and registry-report status. |
| Wrong vaccine or date appears | The organization that submitted the entry. | Incorrect row and reliable source documentation. | Correction of the original registry entry. |
| Several records are missing | Providers, pharmacies and My DVR Assistant. | Chronological provider and vaccination list. | Reporting review and duplicate-profile check. |
| Old paper dose is missing | A California clinical provider. | Yellow Card, signed provider record or registry printout. | Review for historical entry when appropriate. |
| Out-of-state dose is missing | The other state’s provider, pharmacy or registry. | State, provider, approximate date and former address. | An official record for California review. |
Recent COVID-19 vaccination
How duplicate CAIR profiles are handled
Duplicate profiles can result from different names, birth dates or demographic details submitted by separate providers. The official merge form is for authorized CAIR healthcare users.
Ask a current provider to search using present and former identifying information.
An authorized CAIR user submits the duplicate-record correction request.
The official form states that a completed profile merge cannot be reversed.
When Healthy Futures/RIDE may hold the source record
Providers in the following eight counties use Healthy Futures/RIDE rather than the standard CAIR2 software for registry submission.
Phone: 209-468-2292
Email: support@myhealthyfutures.org
A provider in one of the listed counties cannot confirm a missing historical or recent registry entry.
Review, correct, lock or unlock a CAIR record
- Review your own or your child’s record.
- Request correction of mistakes.
- Ask who has accessed the record.
- Stop provider reminder messages.
- Restrict access by non-clinical CAIR sites.
Locking limits access by non-clinical CAIR users while allowing the patient’s medical provider and public-health authorities to access the record.
Fields required by the current online forms
Use the DVR as proof and let the school maintain the Blue Card
California’s current handbook lists the Digital Vaccine Record as a personal immunization record that a parent or guardian can present. School or child-care staff separately complete and maintain the Blue Card or another allowed written or electronic equivalent.
What a valid personal record must include
What the school does with the information
Transfer and missing-record deadlines
| Situation | Official handbook procedure | Practical family action |
|---|---|---|
| Transfer record is in transit | A school may allow up to 30 school days while waiting, but a district may set a shorter period or no grace period. | Bring the personal record instead of waiting for the old cumulative folder. |
| Transferred record shows missing required doses | The school may allow no more than 10 school days after notice for documentation. | Contact the provider immediately and submit proof before the school deadline. |
| Overdue vaccination discovered after admission | The handbook says the parent or guardian may receive no more than 10 school days to provide required documentation. | Do not rely only on a portal correction when provider proof is available sooner. |
| Conditional admission | The school reviews the record at least every 30 days and updates it when later doses are received. | Track the next due date and provide updated proof promptly. |
Search beyond CAIR when the history remains incomplete
Use Arizona MyIR or the official ADHS record request for doses given there.
Use Nevada WebIZ for vaccinations administered in Nevada.
Use Oregon ALERT IIS and the state’s public record routes.
Check the CDPH record, pharmacy and administering provider.
Who can solve each California record problem?
| Problem | Best first contact | Prepare before contacting |
|---|---|---|
| DVR does not match | My DVR Assistant or CAIR Help Desk. | Exact result, current and former names, birth date, phones and emails. |
| Recent vaccination is missing | The provider or pharmacy that administered it. | Vaccine, date, location and receipt. |
| Incorrect dose or date | The organization that submitted the entry. | Incorrect row and reliable source evidence. |
| Duplicate profiles | Current provider and CAIR Help Desk. | Former names, conflicting records and known patient IDs. |
| Dose from a Healthy Futures county | Provider and Healthy Futures Help Desk. | Provider county, date and missing vaccination information. |
| School-proof question | School, child-care program or local health department. | DVR, provider record, enrollment notice and deadline. |
Phone: 800-578-7889
Email: CAIRHelpDesk@cdph.ca.gov
Fax: 888-436-8320
Published hours: Monday–Friday, 8:00 a.m.–5:00 p.m.
Phone: 209-468-2292
Email: support@myhealthyfutures.org
Final accuracy and privacy checklist
California Department of Public Health vaccine record FAQs
How do I get my California vaccine record from CDPH?
Open the official CDPH Digital Vaccine Record portal. Enter the identifying and contact information requested, create a private four-digit PIN, open the secure link sent by text or email, enter the PIN and download the available California Immunization Record.
What information do I need for the California Digital Vaccine Record?
Prepare the record holder’s legal or vaccination-visit name, date of birth, and a mobile number or email associated with the vaccination record. You will also create a four-digit PIN during the request.
Can I request my child’s California vaccine record?
Yes. A parent or legal guardian may request Digital Vaccine Records for minor dependents. CDPH’s current FAQ allows up to three minor dependents in one submission. Use each child’s exact identifying information and follow the live portal instructions.
Why did CDPH not find my vaccine record?
The registry may contain a former name, different spelling, old phone number or email, incorrect birth date, duplicate patient profile, delayed provider report, Healthy Futures record, or no report for an older or out-of-state vaccination.
How do I correct a missing California vaccine dose?
Contact the clinic, pharmacy or healthcare provider that administered the dose. Ask it to verify the patient identity, administration information and CAIR or Healthy Futures submission. Use My DVR Assistant if the corrected information still does not appear.
How long should I wait for a recent COVID-19 dose to appear?
CDPH recommends waiting five days after a newly administered COVID-19 dose before starting a new Digital Vaccine Record request. That guidance is specific to the COVID-19 record and is not a guaranteed display time for every immunization.
Is the California Digital Vaccine Record valid for school?
California’s Immunization Handbook lists the Digital Vaccine Record as an acceptable personal immunization record. The school must still review the dates and maintain a Blue Card or equivalent record, and it decides whether current entry requirements are met.
What is the California Blue Card?
The Blue Card is the California Pre-Kindergarten and School Immunization Record, also called CDPH 286 or CSIR. School or child-care staff transfer vaccination dates to it or maintain an allowed electronic equivalent.
How do I lock or unlock a CAIR record?
Ask the medical provider whether it can submit the sharing preference electronically. Otherwise, use the official CAIR Request to Lock or Request to Unlock form and provide the required patient, address, relationship, provider and electronic-signature information.
Will out-of-state vaccinations appear in CAIR?
Not always. Request the official record from the provider, pharmacy or immunization registry in the state where the vaccination was administered. Give that documentation to a California provider, school or other requesting organization for review.