Retrieve, Review and Fix Your California Vaccine Record
California’s Digital Vaccine Record is the main public route for accessing an available immunization history reported to the state’s immunization systems. The correct workflow is different from the provider-facing CAIR2 login, and regional Healthy Futures/RIDE records can matter for vaccinations given in eight California counties.
Use this guide to request your own or a child’s record, match old contact information, open the secure link, recover missing doses, use My DVR Assistant, check regional or out-of-state sources, prepare school or work proof and protect your CAIR privacy settings.
California Digital Vaccine Record portal.
💉 Immunization Record Tools
Free interactive tools to find, verify, and plan your vaccine records — all data verified May 2026
🏛️ Instant State IIS Record Finder
Select your state to get the official portal link, phone number, app availability, and exact turnaround time — all verified May 2026.
🔎 Where Should I Look for My Records?
Answer 4 quick questions and get a personalised ranked list of exactly which sources to check first for your situation.
🔬 Titer Test Need Calculator
Select your situation to see exactly which titer tests you need, accepted immunity thresholds, and current self-pay costs.
⚡ Emergency Record Guide — How Long Do You Have?
Select your deadline and get a step-by-step, time-specific action plan to get your records as fast as possible.
CAIR plus regional Healthy Futures/RIDE reporting.
Matching contact + private 4-digit PIN.
Open the delivered secure DVR link within 24 hours.
800-578-7889 · CAIRHelpDesk@cdph.ca.gov.
Use the correct California record route before troubleshooting
Use California’s public DVR when you need your own available record or an authorized child’s record.
- Full California Immunization Record.
- COVID-19 QR record.
- School or childcare proof.
- Work or personal medical files.
Use the organization that administered the vaccination when the DVR is missing a dose or shows an incorrect administration entry.
- Verify original administration date.
- Check patient demographics.
- Ask whether the dose was reported.
- Request a CAIR correction when appropriate.
Vaccination providers in eight California counties report through the Healthy Futures regional registry.
- Alpine.
- Amador.
- Calaveras.
- Mariposa.
- Merced.
- San Joaquin.
- Stanislaus.
- Tuolumne.
Vaccines administered outside California or by certain federal agencies may require a separate record request.
- Another state’s IIS.
- Veterans Affairs.
- Department of Defense.
- Indian Health Service.
- Other federal systems.
Full California Immunization Record vs COVID-19 QR record
| Record | What it contains | Best for | Important limitation |
|---|---|---|---|
| California Immunization Record | Vaccinations reported to the California registry, vaccination dates and available future vaccine recommendations. | School, childcare, work, healthcare records and personal history. | Not every historical vaccination is guaranteed to have been reported. |
| COVID-19 Vaccine Record | COVID-19 dose information and a SMART Health Card QR code when available. | COVID-specific proof when the recipient accepts that format. | It is not a complete routine immunization history. |
| Provider record | Vaccinations documented in that healthcare organization’s medical system. | Missing CAIR doses, urgent proof or older history. | It may not include vaccines administered elsewhere. |
| Pharmacy history | Vaccines administered by that pharmacy or pharmacy network. | Recent adult vaccines and missing pharmacy doses. | It is not necessarily the complete statewide history. |
What can appear on a California Digital Vaccine Record?
How to request a CA Digital Vaccine Record
Prepare the identity details most likely to match CAIR
How the secure DVR link and four-digit PIN work
California sends the DVR link to the email address or mobile phone number associated with the matching vaccination record.
Open the link within 24 hours of receiving it.
Use the same four-digit PIN created during the request.
Your downloaded DVR does not automatically update
A saved California Digital Vaccine Record is a copy of the information available when you requested it. New vaccinations do not automatically appear inside a PDF, image or record you already saved.
How to get a child’s California vaccine record
Requesting records for more than one child
California’s current DVR FAQ says parents or legal guardians can request California Immunization Records for up to three minor dependents in one submission when the records are linked to the same mobile number or email address.
Multi-dependent functionality may be available for up to three minor children when the matching contact information is shared.
California says the multi-submission feature does not apply to COVID-19 Vaccine Records with QR codes.
CAIR2 login is not the normal resident vaccine-record account
The California Immunization Registry application login is an authorized-user system for approved healthcare, school, childcare, public-health and other permitted organizations.
- Use the Digital Vaccine Record portal.
- Use My DVR Assistant for unresolved record issues.
- Contact the provider for missing clinical doses.
- Contact CAIR or Healthy Futures for appropriate support.
- Uses an organization code.
- Uses an approved username/password.
- Access is connected with authorized organizational work.
- The login is not a consumer registration shortcut.
Healthy Futures/RIDE matters in eight California counties
California providers located in the following counties use the Healthy Futures/Regional Immunization Data Exchange route for immunization-registry reporting:
Why the California DVR may fail to find a match
Use this troubleshooting order
When to use My DVR Assistant
My DVR Assistant is California’s official route for certain unresolved Digital Vaccine Record problems.
- DVR still cannot locate a record.
- Personal information is incorrect.
- Contact information is incorrect.
- An underlying record review is needed.
- Provider corrections have not resolved access.
- You need to be a California resident.
- You need at least one vaccine dose administered in California for this DVR-assistance route.
- Identity verification may use ID.me.
- Follow the secure official workflow only.
How to fix a missing or incorrect vaccine dose
When a dose itself is missing or clinically incorrect, start with the healthcare provider or pharmacy that administered it. The source organization is normally best positioned to verify the original vaccination event and submit the missing or corrected information.
| Detail | Where to find it | Why it helps |
|---|---|---|
| Vaccine name | Provider portal, vaccine card or pharmacy history. | Identifies the missing vaccination event. |
| Administration date | Clinical note, appointment history or pharmacy record. | Helps staff find the exact encounter. |
| Administering location | Clinic, pharmacy, hospital or public-health site. | Identifies the organization responsible for verification. |
| Manufacturer / lot | Clinical administration record when available. | Adds evidence for the event being reviewed. |
| Patient identity used | Provider or pharmacy profile. | Can reveal a duplicate or mismatched record. |
California’s vaccine-reporting rules changed on January 1, 2023
California AB 1797 requires immunizing healthcare providers to report administered immunizations to a California immunization registry.
All vaccine doses administered in California are subject to the current statewide registry-reporting requirement.
Older routine immunization histories may be incomplete because the reporting requirements were not the same.
What to do when a recent vaccination is missing
How to add documented out-of-state vaccines to your California history
Military, VA and other federal vaccinations may need a separate request
California’s DVR guidance says vaccinations administered by certain federal agencies may require direct contact with that agency because the information may not be available through the normal California record.
Use the applicable military medical-record or health-record route.
Retrieve vaccination information from the VA health-record system or medical-record office.
Contact the IHS or tribal healthcare facility that administered the vaccination.
California DVR for school, childcare and work
California describes the DVR as an official state immunization record that can be used for school/childcare entry and work.
| Situation | Useful record | Confirm before submitting |
|---|---|---|
| Childcare | Full California Immunization Record or provider documentation. | Age-specific requirements and whether the facility needs another form. |
| K–12 school | Complete dated immunization history. | The exact missing vaccine or dose identified by school staff. |
| College | DVR plus provider or student-health documentation as required. | Campus-specific vaccine and upload requirements. |
| Healthcare work | DVR, provider records and other evidence accepted by occupational health. | Which exact vaccines or other medical evidence the employer requires. |
| General employment | Official DVR when vaccine proof is actually required. | Whether the employer needs the entire record or only one vaccination. |
What does “Invalid” mean on a California DVR?
California’s DVR may label a dose “Invalid” when the dose does not fit the immunization timing or schedule logic used by the registry.
Print, download or save your California Digital Vaccine Record
COVID-19 record on a smartphone
Supported iPhone versions may allow the COVID-19 record to be added to Apple Wallet or Health from the QR-code screen.
Supported Android devices may allow the COVID-19 record to be added to Google Wallet.
California DVR website translation vs record language
California’s DVR website provides automatic page translation through Google Translate.
Users can translate navigation and instructions into other languages.
California says the California Immunization Record PDF is currently available only in English.
California patients can request to lock or unlock CAIR sharing
California requires immunization information to be reported to its registry systems, but patients and parents have privacy rights concerning how records are shared with other CAIR users.
A patient or parent can use California’s lock process when they want to limit registry sharing with non-clinical CAIR sites under the state’s rules.
If the patient or parent later changes their mind, California also provides an unlock process.
Recover California vaccines that are not in the DVR
- Current physician.
- Former pediatrician.
- Hospital system.
- County/public-health clinic.
- Travel clinic.
- Former school.
- College student-health office.
- Employer occupational health.
- Military records.
- VA health records.
- Baby book.
- Old yellow vaccine card.
- Family medical folder.
- Camp/sports form.
- Immigration/travel records.
If the original doctor’s office closed
California DVR, CAIR and Healthy Futures contact guide
| Problem | Contact | Best use |
|---|---|---|
| DVR cannot find record | My DVR Assistant | Official California record review and matching help. |
| Incorrect personal/contact information | My DVR Assistant | Review demographic or record-access problems. |
| Missing clinical vaccine dose | Administering provider/pharmacy | Verify and submit/correct vaccination information. |
| CAIR help | 800-578-7889 | Registry support and unresolved CAIR questions. |
| CAIR email | CAIRHelpDesk@cdph.ca.gov | Supported CAIR help and My DVR Assistant follow-up when directed. |
| CAIR fax | 888-436-8320 | Use only when an official CAIR process instructs you to fax. |
| Healthy Futures record help | 209-468-2292 | Regional record help for the eight Healthy Futures counties. |
| Healthy Futures technical email | support@myhealthyfutures.org | Regional registry technical support. |
Current CAIR Help Desk hours
9 a.m.–4 p.m.
10 a.m.–4 p.m.
Immunization Branch
850 Marina Bay Parkway
Building P, 2nd Floor
Richmond, CA 94804-6403
Prepare a California record-recovery worksheet
California vaccine-record resources
Main California public request form for a California Immunization Record or COVID-19 QR record.
Open official requestCurrent rules for delivery, PINs, corrections, children, reporting and record statuses.
Open DVR FAQOfficial route for certain unmatched or incorrect California DVR issues.
Open AssistantOfficial CAIR information and public guidance.
Open CAIRCurrent phone, fax, email, hours and support information.
Open Help DeskRegistry notices plus English, Spanish and multilingual lock/unlock resources.
Open CAIR formsRegional California immunization registry used in eight counties.
Open Healthy FuturesUse when vaccinations were administered in another state or jurisdiction.
Find another state IISCalifornia Digital Vaccine Record glossary
- DVR
- Digital Vaccine Record, California’s public service for accessing an available official immunization record.
- CAIR
- California Immunization Registry, a California immunization information system used by authorized organizations.
- CAIR2
- The authorized-user California registry application; it is not the normal resident DVR login.
- Healthy Futures/RIDE
- The regional immunization registry used by providers in eight California counties.
- California Immunization Record
- The DVR option showing available vaccinations reported to California’s immunization data systems.
- COVID-19 Vaccine Record
- The COVID-specific DVR option that can include a SMART Health Card QR code.
- My DVR Assistant
- California’s official review route for certain record-matching and record-information problems.
- ID.me
- An identity-verification service used during the My DVR Assistant review workflow.
- Invalid dose
- A DVR label indicating that the vaccination does not meet the schedule logic used by the registry; another organization may apply different requirements.
- Locked CAIR record
- A privacy-sharing status that limits access by other CAIR users under California registry rules.
Final California vaccine-record quality check
CA Digital Vaccine Record FAQs
How do I get my CA Digital Vaccine Record?
Use California’s official Digital Vaccine Record request page. Choose a full California Immunization Record or COVID-19 Vaccine Record, enter the patient’s first and last name, date of birth and matching mobile number or email, create a four-digit PIN and submit the authorized request.
How long do I have to open the California DVR link?
California currently gives you 24 hours from delivery of the secure link to access the record with the four-digit PIN you created. If the link expires or you forget the PIN, start a new DVR request.
Why can’t California find my Digital Vaccine Record?
Common causes include an old phone number, old email, former surname, spelling difference, incorrect date of birth, duplicate profile, provider reporting problem, older pre-2023 vaccination history, out-of-state vaccination or a vaccination held by a federal system.
Can I request California vaccine records for multiple children?
California’s current FAQ says a parent or legal guardian can request California Immunization Records for up to three minor dependents in a single submission when their records are linked to the same mobile number or email. The multi-submission option does not apply to COVID-19 QR records. Follow the live request form if its workflow differs.
How do I fix a missing dose on my California DVR?
Contact the healthcare provider or pharmacy that administered the vaccine. Ask it to verify the original vaccination event and submit or correct the dose in CAIR or the applicable California registry. The CAIR Help Desk does not independently add a missing clinical dose for a patient.
What is Healthy Futures/RIDE and do I need it?
Healthy Futures/RIDE is the regional immunization registry used by providers in Alpine, Amador, Calaveras, Mariposa, Merced, San Joaquin, Stanislaus and Tuolumne counties. It can be an important record source when vaccinations were administered in those counties.
Are all California vaccinations required to be reported?
Since January 1, 2023, California requires immunizing providers to report vaccine doses they administer to a California immunization registry. Older routine vaccination histories may be less complete because earlier reporting requirements differed.
Can I use a California Digital Vaccine Record for school or work?
California describes the DVR as an official record that can be used for school or childcare entry and work. The school, childcare program, employer or other receiving organization still determines the specific vaccination and document requirements that apply.
Does my saved California DVR update automatically after another vaccine?
No. A record you already saved does not automatically update. After another vaccination is reported, return to the DVR portal and request a fresh record.
What should I do if my vaccines were given outside California or by the military or VA?
Retrieve out-of-state vaccinations from the provider or immunization registry where they were administered. A California provider may be able to submit documented out-of-state doses to CAIR. Vaccinations administered by federal agencies such as the Department of Defense, Veterans Affairs or Indian Health Service may require a separate request directly from that agency.