San Antonio · Metro Health · ImmTrac2 · provider and portal records
Find Your San Antonio Vaccine Record Online—or Use the Right Local Backup
There is no single public San Antonio login that automatically contains every resident’s vaccination history. Your record may be in the Metro Health Patient Portal, a doctor’s health system, a pharmacy, a school, Texas ImmTrac2, the VA or a military medical system.
The fastest route is usually the organization that administered or previously collected the vaccine record. This guide shows the exact order to search, how Metro Health and ImmTrac2 differ, what the local $5 record-copy route covers and how to fix missing or incomplete records.
LOCALProvider / Metro Health
Check the source that gave the vaccine
→
FILESchool / pharmacy
Recover existing proof
→
TXImmTrac2
Request available state history
→
ROUTE MATCHED
Protect your health information:
Do not upload your ID, child’s information, ImmTrac2 form, portal password, vaccine PDF or medical record to this independent website. Use only official government, healthcare, pharmacy, school, VA or military systems for sensitive record requests.
Fastest first call
City guidance says to start with the healthcare provider that administered the vaccine.
💉 Immunization Record Tools
Free interactive tools to find, verify, and plan your vaccine records — all data verified May 2026
🏛️State Finder
🔎Record Checker
🔬Titer Calculator
⚡Emergency Guide
🏛️ Instant State IIS Record Finder
Select your state to get the official portal link, phone number, app availability, and exact turnaround time — all verified May 2026.
🔎 Where Should I Look for My Records?
Answer 4 quick questions and get a personalised ranked list of exactly which sources to check first for your situation.
Step 1 of 4
How old were you when you received the vaccines you need to find?
👶Child (under 18)
🧑Adult (18 or older)
🕗Both / Mixed
Approximately when were the vaccines administered?
📅Within last 5 years
🕐5–20 years ago
📷20+ years ago / Unknown
Do you know which state you were vaccinated in?
✅Yes, I know the state
🎥Multiple states
❓Not sure
What is this record for?
🏫School / College
🏥Healthcare Job
✈️Travel / Immigration
📄Personal / Other
🔬 Titer Test Need Calculator
Select your situation to see exactly which titer tests you need, accepted immunity thresholds, and current self-pay costs.
🏥Healthcare Worker
🏏Nursing / Med School
🏫College / University
📄Lost Records
✈️Travel / Abroad Vaccine
🔬Just Want to Check
⚡ Emergency Record Guide — How Long Do You Have?
Select your deadline and get a step-by-step, time-specific action plan to get your records as fast as possible.
💥Today / Right Now
📅Within 24 Hours
🕐2–5 Business Days
🕒1–2 Weeks
🕙Over 2 Weeks
Local online route
Metro Health patients can access available immunization information through its secure patient portal.
Local record fee
Metro Health currently lists a $5 fee when only a record copy is requested.
Record phone
Metro Health record guidance lists 210-207-8790.
Local clinic
210 N. Mel Waiters Way, San Antonio, TX 78202.
Current hours
Monday-Friday 8 a.m.-3 p.m.; closed 12-1 p.m.
Texas registry
ImmTrac2 is the statewide Texas Immunization Registry.
State release form
F11-11406 · current PDF revision 05/2026.
First decision
Who is most likely to have your San Antonio immunization record?
Metro Health gave the vaccine
Check your Metro Health Patient Portal first if you have access, or call the Immunization Program when a record copy is needed.
A private doctor or hospital gave it
Contact that provider or health system first. This is the route the City identifies as the fastest way to obtain an immunization record.
A pharmacy gave it
Check the pharmacy account or call the exact pharmacy location for its vaccination-administration history.
You need a child’s older record
Contact the healthcare provider and the last school attended. A school may already hold an official copy of earlier childhood vaccination history.
You need the Texas registry history
Use the Texas DSHS ImmTrac2 record-release process with current Form F11-11406.
The vaccine came from military or VA care
Search MHS GENESIS or VA health-record tools rather than assuming the dose will be available through Metro Health or ImmTrac2.
Official San Antonio recovery order:
healthcare provider → last school attended → ImmTrac2 → Metro Health when the earlier routes do not produce the needed record.
Go directly to the record task you need
This page is built around actual retrieval tasks so you do not have to read every section.
Quick answer
Can you get San Antonio immunization records online?
Yes in some situations, but not through one universal public portal.
“Online immunization records San Antonio” can refer to several completely different systems.
Online record routes available to San Antonio residents
Online route
Best for
Main limitation
Metro Health Patient Portal
Registered Metro Health patients looking for personal health information available through Metro Health.
It is not a universal San Antonio or Bexar County vaccine registry.
Private provider portal
Vaccines recorded by a doctor’s office, hospital or health system.
It may not contain vaccinations given elsewhere.
Pharmacy account
Vaccines administered by that pharmacy chain/location.
Other providers’ vaccines may be missing.
ImmTrac2 email request
Requesting an available official Texas Immunization Registry history.
It is a release-request workflow, not instant resident portal access.
MHS GENESIS
Eligible Military Health System patients.
It is a federal military health system, not Metro Health or ImmTrac2.
VA medical records
Veterans enrolled in VA health care with qualifying online access.
It primarily reflects information available in VA systems.
Do not use the professional ImmTrac2 login as a resident lookup tool.
ImmTrac2 system access is for authorized organizations/users. Members of the public request their available history through the record-release process.
Local online route
Use the Metro Health Patient Portal if Metro Health has your record
Metro Health describes its Patient Portal as a secure online option providing patients convenient 24-hour access to available personal health information.
Immunizations are one of the record categories currently listed by the City.
Good portal candidate:
You received care through Metro Health and already have, or previously received, the registration information needed to create a portal account.
Not a citywide search:
A vaccination administered by an unrelated pediatrician, H-E-B, CVS, Walgreens, a hospital, VA facility, military clinic or provider in another state may not appear in the Metro Health Patient Portal.
How to sign up or return to the Metro Health Patient Portal
New patient portal user
Find your Registration Code and Password
Current City instructions say new patients use the Registration Code and Password provided by the clinic.
Select Sign Up
Use the official portal link provided through Metro Health’s City page.
Enter the clinic-provided code and password
Do not enter random codes from another website.
Create your username and password
Follow the portal’s security instructions.
Create secret questions and answers
Store them securely rather than writing them on a public/shared computer.
Submit registration and follow the password prompt
The City says the system will prompt the new user to change the password.
Review the available immunization information
Confirm that the record belongs to the correct patient and check vaccine dates before downloading or printing.
Returning Metro Health patient
Use your existing username and password
Avoid creating a second identity when you already registered previously.
Select the appropriate clinic
Metro Health’s current instructions tell returning users to select the clinic from the Practice City dropdown.
Browser troubleshooting:
Metro Health’s current Patient Portal page recommends Firefox for the best user experience. If the site behaves incorrectly in another browser, try the City-recommended option before assuming your record is unavailable.
Never received a Registration Code?
The public page does not provide a generic registration-code generator. Contact Metro Health rather than entering personal information into a third-party portal.
Often the fastest route
Ask the healthcare provider that actually administered the vaccine
San Antonio’s official record guidance says the fastest way to get an immunization record is to contact the healthcare provider that administered the vaccine.
Check the provider’s patient portal
Open Immunizations or Health Summary
Request the complete immunization history
Check the patient’s legal name
Check vaccine names
Check month/day/year administration dates
Ask whether historical vaccines are included
Ask whether vaccines were reported to ImmTrac2
Save the original PDF
Avoid relying only on an appointment receipt
Provider script
“I need my complete immunization history for [school/work/college/personal records]. Please send the vaccine names and complete administration dates, and tell me whether the vaccinations your office administered were reported to ImmTrac2.”
Recent adult vaccines
Use the pharmacy’s own record when the vaccine was given there
Use the pharmacy account tied to the vaccine visit
Check whether an old phone number, email address or family account was used.
Look for Immunization History or Vaccinations
A purchase receipt is not the same as a vaccination-administration record.
Check the patient name and vaccination date
Confirm the record belongs to the right person.
Download or print the pharmacy-generated history
Preserve the original source details.
Call the exact administering pharmacy when the portal is incomplete
Ask the staff to search the clinical vaccination record.
Ask whether the vaccination was reported to ImmTrac2
This may explain why a pharmacy record contains a dose that the state-registry history does not show.
A pharmacy record can still be useful proof.
The fact that a dose is missing from another portal does not erase the original pharmacy’s administration record.
Childhood record recovery
Ask the last school attended for an older child’s record
The City of San Antonio specifically directs families to contact the last school a child or adolescent attended when trying to recover immunization records.
Contact the school nurse, registrar or records office
Ask which office maintains archived immunization documentation.
Provide enough information to locate the student
Be ready with the student’s legal name, date of birth, years attended and former name when applicable.
Ask specifically for the immunization record
You may not need the student’s complete academic file.
Ask whether the record can be sent directly to a new school
This can simplify a transfer.
Compare the school record with the provider record
School files can preserve childhood dates no longer visible in a current doctor’s portal.
Texas documentation rule:
An official record received from school officials—including a qualifying record from another state—is acceptable evidence under current Texas school documentation guidance.
Official Texas registry route
How San Antonio residents request an ImmTrac2 immunization history
San Antonio residents use the statewide Texas DSHS process when they need an available official ImmTrac2 history.
The current form is F11-11406 — Authorization to Release Official Immunization History.
Current revision check:
The current Texas DSHS Forms index and live F11-11406 PDF show Revised 05/2026. If another DSHS page still displays an earlier revision, use the current Forms index and current PDF.
Download current F11-11406
Verify the form number and current revision before filling it out.
Complete the client’s identity information
Use accurate legal and demographic information.
Specify where the released history should be sent
The form provides email, fax and mail delivery fields.
Complete requester information in full
Select the correct relationship to the client.
Sign and date the authorization
Use the signature appropriate for the requester relationship.
Submit through an official DSHS route
Current instructions support email, fax and postal submission.
Keep searching local sources if the deadline is close
DSHS says requests are processed in the order received and does not promise an instant turnaround.
For an adult authorizing release of their own available history.
Parent
For an applicable parent requesting a child’s available history.
Legal Guardian
For an applicable legal guardian.
Managing Conservator for a child
For that applicable legal relationship.
Photo-ID attachment:
The current F11-11406 does not contain a separate field directing every requester to attach photo ID. Do not automatically email extra identity documents unless DSHS or another authorized processing office specifically requests them.
English and Spanish:
The current DSHS release PDF is bilingual.
Important distinction
Submitting the ImmTrac2 form is different from choosing record delivery
F11-11406 asks where DSHS should send the released history. That is different from how you send your completed authorization to DSHS.
Current ImmTrac2 record-request submission routes
Submission method
Destination
What to keep
Email
ImmTrac2@dshs.texas.gov
A copy of the signed form and sent-message record.
A private copy of the completed form and mailing date.
ImmTrac2 record-release mailing address
Texas Department of State Health Services
Immunization Section
Texas Immunization Registry – MC 1946
P.O. Box 149347
Austin, TX 78714-9347
Why you may see MC 1947 elsewhere:
DSHS uses MC 1947 for some registry enrollment/consent correspondence. The current record-release form and record-request instructions use MC 1946. Follow the current instructions for the task you are completing.
Understand the response
ImmTrac2 has three different record-search outcomes
Record Released
A matching client record was located and an available official immunization history was released.
Record Not Found
A matching client record was not located using the information supplied.
Record Found, but No Immunizations Reported
The client/profile exists, but reported vaccine events are not present in that profile.
Do not treat the last two outcomes as the same.
“Record Not Found” means the registry could not locate a matching client. “Record Found, but No Immunizations Reported” means a client profile exists without reported vaccine events.
Either result can require source recovery:
check doctors, pharmacies, previous schools, Metro Health if it treated you, military/VA records and previous-state registries.
San Antonio local fallback
Metro Health’s local immunization-record copy route
The City says that when you cannot obtain the needed record from ImmTrac2, the healthcare provider or the school, you can seek an immunization record through the Metro Health Immunization Program.
Current Metro Health record-copy information
Detail
Current information
What to do
Record-only copy fee
$5
Confirm the current fee and payment procedure when scheduling.
Record when Metro Health administers an immunization
The City says an immunization record is provided at no charge whenever an immunization is administered.
Ask for your record before leaving the vaccination visit.
Record-request phone
210-207-8790
Call before traveling to the clinic.
Posted hours
Monday-Friday, 8 a.m.-3 p.m.; closed 12-1 p.m.
Confirm the appointment and current operations by phone.
Appointment
Current Metro Health outreach guidance states immunization records and vaccines are by appointment only.
Call 210-207-8790 instead of arriving without confirming.
Metro Health Immunization Clinic
210 N. Mel Waiters Way
San Antonio, TX 78202
Do not rely only on the posted closing time.
The City’s current record page warns that the clinic may close early if capacity is full or remaining transactions cannot be completed before operations end.
Understand Metro Health’s medical-record release form before filling it out
The City’s immunization-record page links Metro Health’s Patient Authorization / Restriction for Release of Medical Records.
Because Metro Health uses this form for broader protected-health-information releases—not just simple immunization copies—call the record line if you are unsure whether your particular request requires it.
Patient or minor-child information
First name
Middle initial
Last name
Address
City/state/ZIP
Date of birth
Telephone number
Specify what is being released
Immunization Records
The current Metro Health form includes Immunizations as a selectable record category.
Specific dates
If you want only records from particular dates, the form instructs the requester to identify the dates.
Immediate vs future authorization
Metro Health release-authority options
Option
Meaning
Expiration
Immediate Release
Specified records are released to the named recipient(s).
Authorization ends when the listed disclosure is completed.
Future Release
Specified records may be released later when requested by the named recipient(s).
Generally 3 years after signing or when the minor turns 18, whichever comes first, unless another applicable expiration is listed.
Available release formats
Paper copy
Electronic copy
Email when authorized
Email privacy warning:
Metro Health’s form explicitly states that email is unsecured and asks the requester choosing that option to accept the associated risk.
Parent/legal guardian or authorized representative:
Metro Health’s form instructs representatives to attach legal documents proving guardianship or authorized representation when those documents are not already on file.
Notary:
The form includes a “For Notary Use Only (If Applicable)” area. Do not assume notarization is mandatory in every situation; ask Metro Health if it applies to your request.
Best workflow for a child’s San Antonio immunization record
Start with the pediatrician or clinic
Ask for the complete clinical immunization history.
Check the last school attended
School files may preserve older childhood vaccination records.
Check Metro Health if Metro Health administered vaccines
Use the patient portal or record-copy route when applicable.
Request the ImmTrac2 history when you need an official Texas registry copy
Use the correct parent/guardian/conservator relationship on F11-11406.
Compare the recovered histories
Look for doses present in one source but missing from another.
Save a permanent family copy
Keep a secure digital original and a protected paper backup before the child reaches adulthood.
Parent script
“I need my child’s complete immunization history. Please tell me whether you hold the clinical vaccine record, whether the doses were reported to ImmTrac2, and what authorization or guardian documentation you need before releasing a copy.”
Adults
Why an adult San Antonio vaccine record may look incomplete
Old childhood vaccines
Older records may remain with former doctors, schools or family records.
ImmTrac2 adult consent
Texas requires adult consent for continued adult participation in the registry.
Pharmacy doses
Recent adult vaccination history may be easiest to obtain directly from the pharmacy.
Outside-Texas vaccines
Another state’s provider or registry may hold the original history.
Military vaccinations
Department of Defense health systems may be the primary source.
VA vaccinations
VA online medical-record tools may hold and print the vaccination history.
Closed provider
The chart may have moved to a successor practice or records custodian.
Reporting mismatch
The vaccine can exist in a clinical chart without appearing correctly in the registry.
Critical Texas record-retention rule
Why ages 18 through 26 matter for ImmTrac2
Texas childhood-to-adult registry transition
Stage
What DSHS says
Practical action
Before age 18
Minor participation uses the applicable parental-consent process.
Keep a permanent personal/family copy.
At age 18
A participant registered as a child must complete adult consent to continue adult participation.
Review the current Adult Consent Form.
Age 18-25
Childhood information is held until age 26 while adult consent can still be submitted.
Address adult consent before the 26th birthday if continued retention is wanted.
Age 26 without adult consent
DSHS says the childhood ImmTrac2 records are deleted.
Recover history from providers, pharmacies, schools, military/VA and previous states.
Do not confuse requesting a copy with consenting to continued registry participation.
A personal printout protects the copy you saved. Adult consent controls ongoing retention in ImmTrac2 under the Texas process.
Military, JBSA and VA vaccine records may be in federal systems
San Antonio has a large military and veteran population. A vaccination given through military or VA care should not automatically be expected to appear completely in a local Metro Health record.
Military Health System / MHS GENESIS
MHS GENESIS is the Military Health System electronic health record. Its secure Patient Portal provides eligible users 24/7 access to health information.
Current Health.mil guidance lists DS Logon, CAC and PIV as portal sign-in methods.
VA’s online medical-record tools allow eligible VA patients to review, print and download vaccine records.
If information is missing from a VA record, contact the VA care team or appropriate Release of Information office rather than editing the downloaded report.
Use the source that administered the vaccine.
If a military or VA vaccination later appears in ImmTrac2 as well, useful—but the original federal system can still be the strongest recovery route.
No record or incomplete result
Why your San Antonio immunization record may be missing
You searched the wrong system
A private-provider vaccination may not be in the Metro Health portal.
Provider did not successfully report the dose
The original clinical chart may still contain it.
Former surname
Maiden names, hyphenated surnames or spelling differences may complicate matching.
Date-of-birth error
Incorrect demographics can prevent a correct match.
Duplicate profiles
Different identity information used by separate providers can split vaccination history.
Out-of-state vaccine
The original provider or another state’s registry may be the correct source.
Adult-consent issue
Childhood ImmTrac2 information may have been affected by the age-26 retention rule.
Military or VA record
Federal systems may hold the original vaccination history.
Provider closed
Records may have moved to another practice, hospital network or archive custodian.
Older paper record
Some older vaccination history may never have existed electronically.
Full recovery order:
administering provider → pharmacy → school → Metro Health if it treated you → ImmTrac2 → military/VA → previous state → closed-provider/archive search.
Wrong date, wrong name or missing vaccine
Correct the source record instead of editing the PDF
Identify the exact problem
Write down whether the issue is a missing dose, incorrect vaccine date, wrong name, wrong date of birth or duplicate profile.
Contact the administering organization
The doctor, pharmacy or clinic has the original clinical documentation.
Ask staff to compare demographic data
Verify the patient’s legal name, date of birth and other matching information.
Ask whether the vaccination was reported to ImmTrac2
A provider can investigate whether submission occurred correctly.
Use ImmTrac2 support when a registry issue remains
Explain what the provider confirmed and what source documentation you have.
Obtain a new clean copy after correction
Replace the old record with a newly generated official/provider record.
Correction rights:
The current Texas F11-11406 privacy notice states that people can ask the state agency to correct information determined to be incorrect. Metro Health’s release form similarly notes a right to request correction of information it determines to be incorrect.
Never manually change an official vaccine PDF.
Editing a date or vaccine name yourself does not update the provider, Metro Health or ImmTrac2 record.
2026-27 Texas school proof
What makes a San Antonio school immunization record acceptable?
San Antonio schools follow statewide Texas vaccination-documentation rules.
Current Texas documentation standards
Record source
Current documentation standard
Before submitting
Physician/public-health paper record
Vaccine information and complete dates validated by physician or public-health personnel with signature, initials or stamp.
Do not crop off the validation.
Electronic health record
Clinic contact information and provider signature/stamp, along with vaccine name and vaccination date showing month, day and year.
Print the full provider-generated document rather than only a cropped vaccine table.
Official health-authority record
An official record generated from a state or local health authority is acceptable.
Preserve the official source/header.
Official school record
An official record received from school officials, including an out-of-state school record, is acceptable.
Ask for the official record instead of retyping the dates yourself.
2026-27 vaccine categories:
Current Texas K-12 requirements cover diphtheria/tetanus/pertussis vaccines, polio, MMR, hepatitis B, varicella, meningococcal conjugate vaccine and hepatitis A. Exact dose/timing requirements vary by grade and vaccination history.
A lost record is not automatically an exemption.
Current Texas guidance says parents/guardians may not choose an exemption merely because obtaining or correcting a lost/incomplete vaccination record is inconvenient.
Provisional enrollment is conditional—not a universal grace period for every missing immunization record.
The student must have an immunization record
Current Texas guidance describes provisional enrollment when the record shows at least one dose of each applicable age-appropriate required vaccine.
The next dose cannot already be overdue
The student must remain on the required schedule.
The student must complete later doses on schedule
Acceptable evidence must be supplied to the school.
The school reviews status every 30 days
Current DSHS guidance requires the school nurse or administrator to review continued compliance.
Failure to receive a required subsequent dose can end provisional attendance
The student may be excluded until the required vaccination is administered.
School nurse script
“Which exact vaccine, dose, date or validation element is missing? Is the record itself acceptable, does provisional enrollment apply, and what is the next documentation deadline?”
College and university records
San Antonio college students may need specific meningococcal proof
Texas has a bacterial-meningitis vaccination requirement for certain entering higher-education students.
Current general timing:
For students to whom the requirement applies, DSHS says proof should show an initial meningococcal vaccination or booster within the five-year period before enrollment and the dose must be received at least 10 days before the semester begins.
Examples of acceptable proof
Form signed/stamped by physician or designee
Public-health personnel record
Official state/local health-authority record
Official school record, including out-of-state record
Month/day/year vaccination date visible
Not every student is subject to the requirement.
Current DSHS guidance lists several categories that are not required under the state rule, including students who are age 22 or older by the first day of the semester and certain online-only students. Always check your institution’s own current instructions.
College health-office script
“I have an immunization record from [provider/ImmTrac2/Metro Health/school]. Does this satisfy your current requirement, and do you need your own form or any additional provider validation?”
Nursing, medical and health-related programs
Health-program students can need more documentation than general college entry
Texas has separate rules for certain students enrolled in health-related courses involving potential exposure to blood or bodily fluids.
Tetanus / Tdap documentation
Current Texas guidance includes a Tdap/tetanus requirement for applicable health-related coursework.
MMR-related proof
Measles, mumps and rubella documentation can be required before applicable direct patient contact.
Hepatitis B / varicella
Current Texas health-course guidance also addresses hepatitis B and varicella documentation.
Missing documentation can affect clinical participation.
Texas DSHS says students claiming completed vaccination without proper documentation cannot participate in applicable direct-patient-contact course activities until required documentation is submitted and accepted.
Do not assume the state minimum is the program’s entire onboarding checklist.
Nursing, dental, medical, allied-health and clinical-placement programs can impose additional institution or facility documentation requirements.
New to San Antonio
What if your vaccinations were given outside Texas?
List every place where vaccination occurred
Include previous states, countries, military bases, colleges, pharmacies and employers.
Request the original provider’s record
Preserve the original source document.
Check the previous state’s immunization registry
Use that jurisdiction’s resident-record process.
Check previous school/college files
They may preserve proof you submitted years ago.
Give verified prior records to your current San Antonio provider
Ask how historical vaccinations should be documented in your current clinical chart and reported when appropriate.
There is no universal public national immunization registry.
A complete lifetime record can require documents from several states or health systems.
Recover the record without the original San Antonio provider
Call the old office number
A voicemail may identify a successor provider or medical-record custodian.
Search the parent hospital or medical group
The clinic’s charts may have transferred to a larger health system.
Ask your former school
Childhood immunization documentation may still exist there.
Check ImmTrac2
Properly reported vaccinations may remain in the registry even after the provider closes.
Check pharmacies separately
Adult vaccination records can often be reconstructed independently.
Use old insurance records as clues
They can help identify the provider or service location, although a claim alone may not be sufficient immunization proof.
School, job or college deadline
Use several record sources at the same time
Deadline-based San Antonio recovery plan
Your deadline
Do first
Do in parallel
Today
Contact the provider, pharmacy, school or portal already most likely to hold the record.
Ask the receiving organization exactly what proof format it accepts.
Within a few days
Use provider/portal/pharmacy/school routes immediately.
Submit ImmTrac2 request and call Metro Health if it is relevant to your history.
Within 1-2 weeks
Search all known record holders.
Resolve missing dates, provider validation and demographic mismatches.
Several weeks away
Build a complete lifetime vaccine-record file.
Compare provider, pharmacy, school, Texas, VA/military and other-state records.
Do not repeat a vaccine or order antibody testing solely because you cannot immediately find the paperwork.
First ask what documentation the receiving organization accepts, and discuss medical decisions with a qualified healthcare professional.
Before calling any office
Prepare this San Antonio record-recovery worksheet
Current legal name
Former or maiden names
Date of birth
Current address
Old San Antonio addresses
Current phone
Old phone numbers
Current and old email addresses
Parent/guardian name when applicable
Healthcare-provider names
Pharmacy names/locations
School names
Approximate vaccination dates
States/countries where vaccines were given
Military/VA facility when applicable
Specific missing vaccine
Why the record is needed
Exact deadline
Record sources already checked
Contact decision guide
Who should you contact about a San Antonio vaccine record?
Record-help routes by task
Problem
Current route
Use it for
Metro Health immunization-record question
210-207-8790
Local Metro Health record-copy process, appointment confirmation and clinic record questions.
General City routing
311 or 210-207-6000
City service routing when you do not know which Metro Health office you need.
General ImmTrac2 help
800-348-9158 · ImmTrac2@dshs.texas.gov
Registry questions, consent issues and statewide record support.
F11-11406 question
800-252-9152
Questions about the official immunization-history release form.
ImmTrac2 record-request fax
512-776-7790
Official submission of applicable DSHS record/consent forms.
Texas school documentation question
schoolimm@dshs.texas.gov
State school-immunization requirement/documentation questions.
Metro Health call script
“I need an immunization-record copy for [myself/my child]. The vaccines may have been given by [Metro Health/provider/pharmacy/school]. I have already checked [sources]. Do I need an appointment or release form, is the current record-only fee $5, and what should I prepare before coming to the clinic?”
Final record-quality check
Check the document before uploading, printing or sending it
Correct person’s record
Name is correct
Date of birth is correct when shown
Vaccine names are readable
Complete vaccination dates are readable
Record source is identifiable
Provider signature/stamp remains visible when required
Clinic contact information remains visible when required
No page is missing
Nothing is cropped
Missing doses were investigated
No unofficial edits were made
Original digital copy is saved securely
Only necessary information will be shared
Privacy mistakes to avoid
Protect the record after you finally find it
Public computer download
Avoid leaving the PDF saved on a library, school or shared computer.
Shared printer
Collect the record immediately from the printer tray.
Unsecured email
Metro Health’s own release form warns that ordinary email is unsecured when that release option is selected.
Social-media image
Do not publicly post a readable immunization record.
Unneeded complete history
A school or employer may need only specific proof. Ask before sending your full record.
Discarded paper copy
Destroy readable health information securely instead of putting it into ordinary trash intact.
Plain-English terminology
San Antonio immunization-record glossary
Metro Health
The San Antonio Metropolitan Health District.
Metro Health Patient Portal
A secure patient portal that provides registered Metro Health patients access to available personal health information, including immunizations.
ImmTrac2
The Texas Immunization Registry maintained by Texas DSHS.
F11-11406
Texas DSHS Authorization to Release Official Immunization History.
Official immunization history
A vaccination history released from an official registry or another recognized healthcare/public-health source.
Record Not Found
An ImmTrac2 search outcome indicating a matching client record was not located.
No Immunizations Reported
An ImmTrac2 outcome where a client profile exists but reported vaccination events are absent.
Adult consent
The Texas ImmTrac2 process for continued adult registry participation after age 18.
Provisional enrollment
A conditional Texas school-enrollment pathway available only when applicable state criteria are met.
MHS GENESIS
The Military Health System electronic health record and secure patient-portal environment.
Frequently asked questions
Immunization Records San Antonio FAQs
Can I get my San Antonio immunization records online?
Sometimes. Registered Metro Health patients can access available immunization information through the Metro Health Patient Portal. Other records may need to come from a doctor’s portal, pharmacy, school, ImmTrac2, VA or military health system.
Is the Metro Health Patient Portal the same as ImmTrac2?
No. The Metro Health Patient Portal is a local patient-health-information system for Metro Health patients. ImmTrac2 is the statewide Texas Immunization Registry.
What is the fastest way to get an immunization record in San Antonio?
The City of San Antonio says the fastest route is generally the healthcare provider that administered the vaccine. For a child or adolescent, the last school attended is another important recovery source.
How much is a Metro Health immunization-record copy?
The current City record page lists a $5 fee when only an immunization-record copy is needed. It says an immunization record is provided at no charge whenever Metro Health administers an immunization.
Do I need an appointment for a Metro Health immunization record?
Current Metro Health outreach guidance states that immunization records and vaccines are by appointment only. Call the record line at 210-207-8790 before visiting and confirm what your particular request requires.
Where is the Metro Health Immunization Clinic?
The current record page lists 210 N. Mel Waiters Way, San Antonio, TX 78202. Posted hours are Monday through Friday from 8 a.m. to 3 p.m., with a lunch closure from noon to 1 p.m. Call before traveling because capacity can affect same-day operations.
How do I request an official ImmTrac2 record?
Complete current Texas DSHS Form F11-11406, Authorization to Release Official Immunization History, and submit it through an official DSHS record-request route such as email, fax or mail.
Why might ImmTrac2 not contain my complete vaccine history?
A vaccination may not have been reported, may be under different demographic information, may have occurred outside Texas or in a military/VA system, or an adult childhood record may have been affected by Texas adult-consent and age-26 retention rules.
Can a parent request a child’s San Antonio vaccine record?
Yes through applicable record-holder procedures. The current ImmTrac2 release form includes Parent, Legal Guardian and Managing Conservator for a child. Metro Health’s medical-record authorization also provides a parent/legal-guardian or authorized-representative section and may require legal documentation when it is not already on file.
Can a San Antonio school accept an electronic provider immunization printout?
Texas DSHS says an electronic-health-record immunization document can be acceptable when it includes clinic contact information and the provider’s signature or stamp along with vaccine names and vaccination dates showing month, day and year.
Independent information guide — not a medical office or government registry
ImmunizationRecord.org is an independent informational website. It is not San Antonio Metro Health, the City of San Antonio, Texas DSHS, ImmTrac2, the Department of Defense, MHS GENESIS, the Department of Veterans Affairs, the CDC, a healthcare provider, pharmacy, school, college, employer or government registry.
We cannot search, access, change, certify, store or release your immunization record. Do not send this website your Metro Health portal credentials, completed record-release form, photo ID, signature, child’s private information, military login information, Social Security number or complete medical record.
This guide does not provide medical advice and does not determine whether a vaccine should be received, repeated, delayed or avoided. It also does not determine school admission, college eligibility, clinical-placement clearance, employment clearance, military requirements, travel requirements, provisional enrollment or exemption approval. Confirm current requirements with the appropriate official agency, record holder, receiving organization and qualified healthcare professional.