Vaccination Record Delaware 2026: Request & Download

Delaware · DelVAX Public Access Portal · 2026 record guide

Request, Verify and Download Your Delaware Vaccination Record

Delaware gives adults and eligible parents or legal guardians a direct online route to available immunization records through the DelVAX Public Access Portal. The consumer portal is different from the professional DelVAX registry login used by authorized healthcare and other approved users.

This guide walks through the exact Match → Verification Code → Official PDF process, explains what to do when DelVAX cannot find the record, covers recent and missing doses, and shows how to recover documentation for Delaware public schools, child care, college, military-family transfers and older records.

State registry

DelVAX.

💉 Immunization Record Tools

Free interactive tools to find, verify, and plan your vaccine records — all data verified May 2026

🏛️State Finder
🔎Record Checker
🔬Titer Calculator
Emergency Guide

🏛️ Instant State IIS Record Finder

Select your state to get the official portal link, phone number, app availability, and exact turnaround time — all verified May 2026.

🔎 Where Should I Look for My Records?

Answer 4 quick questions and get a personalised ranked list of exactly which sources to check first for your situation.

Step 1 of 4
How old were you when you received the vaccines you need to find?
👶Child (under 18)
🧑Adult (18 or older)
🕗Both / Mixed
Approximately when were the vaccines administered?
📅Within last 5 years
🕐5–20 years ago
📷20+ years ago / Unknown
Do you know which state you were vaccinated in?
Yes, I know the state
🎥Multiple states
Not sure
What is this record for?
🏫School / College
🏥Healthcare Job
✈️Travel / Immigration
📄Personal / Other

🔬 Titer Test Need Calculator

Select your situation to see exactly which titer tests you need, accepted immunity thresholds, and current self-pay costs.

🏥Healthcare Worker
🏏Nursing / Med School
🏫College / University
📄Lost Records
✈️Travel / Abroad Vaccine
🔬Just Want to Check

⚡ Emergency Record Guide — How Long Do You Have?

Select your deadline and get a step-by-step, time-specific action plan to get your records as fast as possible.

💥Today / Right Now
📅Within 24 Hours
🕐2–5 Business Days
🕒1–2 Weeks
🕙Over 2 Weeks
Adult access

Adults age 18+ can retrieve their own available record.

Child access

Parents/legal guardians can retrieve ages 0–17.

Online result

Official Immunization Record PDF.

DelVAX help

800-282-8672.

First decision

Choose the fastest Delaware vaccination-record route

Use DelVAX Public Access

This is the main self-service route when you need your own available Delaware record or an eligible child’s record.

  • Select Me or Dependent.
  • Enter exact identity information.
  • Choose text or email verification.
  • Verify the access code.
  • Save the Official Immunization Record PDF.
Use the provider or pharmacy

Use this route when one vaccine is missing, the vaccination was very recent, you need the source clinical record or the public portal cannot match your information.

  • Ask for the complete vaccination history.
  • Verify name and date-of-birth data.
  • Ask whether the dose was reported to DelVAX.
Use DelVAX support

Contact the Delaware Immunization Program when the portal fails, verification cannot be completed or a provider appears not to be reporting vaccinations.

800-282-8672
DelVAX@delaware.gov

Public portal vs. professional login: Regular residents should not attempt to create or use an authorized DelVAX professional account merely to retrieve a personal vaccination record.

Go directly to the record task you need to finish

The page is organized around actual Delaware record problems instead of generic vaccine tools.

Before searching

Prepare information that may be tied to the DelVAX record

Portal matching and two-factor verification depend on information associated with the person’s registry record. Gather likely current and previous details before beginning.

Current legal first name
Current legal last name
Former or maiden surname
Exact date of birth
Gender information used by the provider
Current text-enabled mobile number
Previous mobile number
Current email address
Previous email address
Parent/legal-guardian details for a child
Names of Delaware providers
Names of pharmacies used
Before repeated failed searches: Ask the healthcare provider to verify the identity and contact information in its own patient record and confirm whether the vaccinations were reported to DelVAX.
Official public workflow

How to request and download a Delaware vaccination record online

Open the official DelVAX Public Access Portal Use Delaware’s public portal rather than the professional DelVAX username/password page.
Choose who the record is for Select Me for your own adult record or Dependent when requesting an eligible child’s record as the authorized parent or legal guardian.
Enter last name and first name Use the identity information associated with the registry record.
Enter date of birth, gender and relationship Complete the identity fields exactly and select the appropriate relationship for a dependent request.
Choose Text or Email Select the verification route connected with a mobile number or email address you can access.
Enter the phone number or email address and search DelVAX will attempt to match the request with an available registry record.
Request the access code When a matching record is found, choose “Request Code to Access Immunization Record.”
Enter the verification code Enter the code received by text message or email and select Verify.
Review the Official Immunization Record Confirm the patient’s identity, vaccine names and administration dates before using the record.
Print and/or save the PDF Keep a permanent private copy rather than relying on the portal being immediately available the next time you need documentation.
Exact-match troubleshooting

Which details does the DelVAX portal ask you to match?

DelVAX Public Access Portal search fields
Field What to use Common mismatch
Last name Surname associated with the registry record. Marriage, divorce, hyphenation, adoption or an earlier surname.
First name Recorded first name. Nickname, spelling difference or data-entry error.
Date of birth Exact date associated with the record. Incorrect provider or registry entry.
Gender Value associated with the existing registry record. An older clinical record may contain different information.
Relationship Correct self/dependent relationship. Using the wrong request route for a child.
Phone or email A contact method associated with the record. Old, changed or inaccessible contact information.
Provider data-check script “I am having trouble accessing my DelVAX record. Could you verify the first name, last name, date of birth and contact information in my patient record and confirm that vaccinations your office administered were reported to DelVAX?”
Parent and legal-guardian route

How to download a child’s Delaware immunization record

Delaware DPH currently says parents and legal guardians can print available official immunization records for children ages 0 through 17.

Choose Dependent Use the dependent route rather than the adult “Me” route.
Enter the child’s identity details Use the child’s name, date of birth and other information requested by the portal.
Select the correct relationship Complete the parent/legal-guardian relationship field accurately.
Complete verification Use the text or email verification route available for the matching record.
Review the entire record Compare every expected vaccination against the pediatrician, pharmacy and school records.
Save the complete PDF Do not submit a cropped screenshot when the school, child-care facility or camp expects complete documentation.
Pediatrician script “I cannot retrieve my child’s complete DelVAX record. Please verify the child’s demographic information in your chart, confirm that every vaccine your office administered was reported to DelVAX, and provide a complete immunization history while I resolve the portal issue.”
Two-factor verification

DelVAX found the record but the verification code does not arrive

Old mobile number The record may be associated with a telephone number that is no longer in use.
Old email address A previous personal or family email address may be associated with the record.
Wrong delivery option The contact method selected may not match the available record information.
Provider data needs review Ask the healthcare provider to confirm the demographic/contact information it holds and the DelVAX reporting status.
Never share the access code with an unexpected caller, text sender or website. The code protects access to private health information.
DelVAX support script “The DelVAX Public Access Portal finds my record, but I cannot receive the verification code. Can you tell me the correct official process for resolving outdated or inaccessible contact information?”
Browser and PDF help

What if the official DelVAX PDF will not open?

The current DelVAX Public Access Portal specifically tells users to allow pop-ups because the record can open in another window.

Nothing opens Check whether the browser blocked a pop-up from the official Delaware portal.
Blank PDF Download the record and open it with a current PDF viewer.
Downloaded file seems missing Check the browser’s Downloads list and the device Downloads folder.
Printout is cropped Print the actual PDF using Fit or Fit-to-page rather than printing a screenshot.
School rejects an image Use the complete official PDF or another record format the school specifically accepts.
Used a shared computer Securely transfer your copy, then delete local downloads and empty the device’s trash/recycle folder.
Recent vaccination

How quickly should a recent vaccine appear in DelVAX?

Delaware’s current public guidance tells users to allow approximately 1–3 business days for records to be updated in DelVAX.

Recent vaccination troubleshooting
Situation Best action
Vaccination was today Keep the provider/pharmacy administration record and allow time for reporting.
Vaccination was 1–3 business days ago The update may still be processing. Keep the source record.
Dose remains missing Ask the administering provider or pharmacy whether the dose was reported to DelVAX.
Deadline arrives before DelVAX updates Ask the receiving organization whether the administering provider’s record is acceptable.
1–3 business days is Delaware’s published update guidance, not a guaranteed turnaround for every correction or reporting problem.
Missing or incorrect dose

How to correct a Delaware vaccination record

Start with the organization that administered the vaccine. It holds the underlying clinical documentation needed to verify exactly what happened.

Vaccine name
Administration date
Provider or pharmacy
Approximate appointment date
Manufacturer when available
Lot number when available
Name used at appointment
Date of birth used at appointment
Provider correction script “My DelVAX history is missing the [vaccine] administered by your organization around [date]. Please locate the source administration record, verify my demographic information, and confirm whether the vaccination was successfully reported to DelVAX.”
Mandatory Delaware reporting: Delaware DPH states that immunizations administered in Delaware must be reported to the state’s immunization information system, DelVAX.
Do not manually alter an official vaccination PDF. Correct the underlying provider or registry record instead. Do not repeat vaccination solely because an electronic record is incomplete without discussing the situation with a qualified healthcare professional.
Delaware public schools

Using a Delaware vaccination record for public-school enrollment

Delaware public-school regulation requires documentation showing the month, day and year that required vaccinations were administered by a licensed healthcare practitioner.

Public-school vaccination documentation rules
Situation Current rule Record action
Entering public school Acceptable evidence of immunization is required. Download DelVAX or obtain practitioner documentation before school entry.
School gives written notice that evidence is missing Evidence that the basic series has been initiated or completed must be presented within 14 calendar days after that written notification. Contact the provider and school nurse immediately.
Student has started the required series Conditional admission can apply when the practitioner documents the minimum initial doses listed in Delaware regulation. Ask the school nurse whether the submitted practitioner statement qualifies.
Secondary school entry Additional secondary-school immunization documentation applies. Ask the school to identify the exact missing vaccine/date rather than guessing.
Student remains non-compliant Delaware regulation provides for exclusion when required immunization series/documentation is not completed. Work with the school nurse and healthcare provider before the deadline.
The 14-day clock has a specific trigger. It is measured from the school’s written notification that acceptable evidence is required. It should not be described simply as “14 days after enrollment” in every situation.
School nurse script “Please tell me the exact vaccine or administration date missing from the student’s record, the date of the written immunization notice, whether the student currently qualifies for conditional admission, and whether the official DelVAX PDF or provider documentation will satisfy the requirement.”
This guide does not determine which vaccines a student should receive. Use the school nurse, Delaware DPH and the student’s healthcare professional for current vaccine requirements and clinical decisions.
Special public-school situation

What if the original vaccination record was lost or destroyed by the medical provider?

Delaware’s public-school regulation has a specific process for this narrow situation. It is different from simply being unable to remember a portal password or locate a personal copy.

First confirm that the provider’s record was actually lost or destroyed Search DelVAX, the original provider, successor provider, pharmacy and school records first.
Notify the school nurse The regulation allows the parent, legal guardian, relative caregiver, student age 18+, or school nurse to sign a written statement that the provider’s immunization record was lost or destroyed.
Ask the school to explain Section 6.0 requirements The regulation then requires documentation involving at least the initial immunizations identified in its conditional-admission subsection.
Discuss any vaccination action with the healthcare practitioner The school rule should not be treated as individualized medical advice from this website.
Provide the required evidence to the school authority Delaware’s regulation specifies that evidence under this lost/destroyed-record process is presented to the district superintendent, charter-school chief administrative officer or designee.
Do not use the lost/destroyed-record rule unless that specific situation actually applies. A normal portal mismatch, forgotten login, missing PDF or lost personal paper copy does not automatically mean the administering medical provider’s underlying record was destroyed.
Changing Delaware schools

Ask the new school to retrieve the existing health and immunization record

Delaware’s school recordkeeping rules make the School Health Record part of the student’s cumulative file, and that record follows the student when the student changes schools.

Receiving school requests it

When a student transfers to another Delaware school, the receiving school is required to request the cumulative record from the sending school.

Electronic health-record transfer

Delaware School Health Records are maintained electronically and transferred electronically when possible.

Hard-copy fallback

If an electronic transfer cannot be completed, a hard copy of the School Health Record is created and transferred to the receiving school.

Important transfer protection: Delaware’s education-record rules say unpaid student fees or fines cannot be used by a public school or district as a reason to deny or delay transfer of the cumulative record file.
If exclusion is becoming a risk: Delaware school-health regulation also allows the current school nurse to contact a previous Delaware public-school nurse to obtain health examinations and immunization records.
School-transfer script “My child’s immunization documentation should be part of the previous Delaware School Health Record. Can the receiving school request the cumulative record and confirm whether the immunization documentation transferred electronically or needs a hard-copy transfer?”
Military-family transfers

Qualifying MIC3 students have a separate 30-day Delaware rule

Delaware’s public-school immunization regulation includes a specific transition rule for qualifying students covered by the Interstate Compact on Educational Opportunity for Military Children.

Current rule: A student subject to MIC3 is allowed 30 calendar days from enrollment—or another period reasonably determined under applicable compact rules—to obtain or initiate the required immunization series.
Military-family school script “Our child transferred under the Interstate Compact for military families. Please confirm the 30-day immunization period you are applying, which documents transferred from the previous school, and which additional records we still need to obtain.”
Do not confuse this with the general 14-day written-notice rule. MIC3 creates a separate transition provision for qualifying military-family students.
Separate from record retrieval

Delaware public-school medical and religious exemptions

A missing DelVAX record is not automatically an exemption. Medical and religious exemptions are separate Delaware school-compliance processes.

Medical exemption

Delaware’s public-school regulation provides for a written physician statement that immunization is medically contraindicated, with Delaware DPH review and approval under the applicable process.

Religious exemption

Delaware’s public-school regulation provides for a notarized Affidavit of Religious Belief under the applicable school process.

Outbreak or exposure: Delaware regulation allows temporary exclusion of students with approved medical or religious exemptions when DPH declares certain vaccine-preventable-disease outbreaks or determines exposure risk.
Lost documentation and exemption are different problems. If the issue is simply that the record cannot be found, exhaust DelVAX, provider, school-transfer and other record-recovery routes first.
Child care and private schools

Do not apply the public-school rule to Delaware child care or private school

Delaware child-care facilities and private schools are covered by a separate health regulation, so their record process should not be described as identical to the public-school system.

Child care and private-school vaccination documentation
Situation Current Delaware provision Action
Acceptable documentation A physician-signed medical record or valid Delaware/other-state immunization record specifying vaccine and administration date can qualify. Use DelVAX or provider documentation that contains the required information.
Record shows required immunizations are lacking Parents are allowed 14 days, or the medically appropriate time for the particular vaccination, to complete required age-appropriate doses. Ask the facility to state exactly what documentation is missing.
Schedule requires longer than 14 days An extension may be allowed when the age-appropriate schedule itself requires more time. Work with the healthcare provider and facility on documentation.
Child’s records are lost The regulation provides for healthcare-provider certification after required age-appropriate immunizations under that provision. Ask the facility and provider to explain the applicable process rather than guessing from public-school rules.
Missed appointments matter: The child-care/private-school regulation says an extension of the 14-day allowance is not permitted merely because appointments to receive needed immunizations were missed.
University of Delaware

Use your Delaware vaccination record for University of Delaware requirements

The University of Delaware has its own secure submission process. Recovering the vaccination record is only the first step—you must submit acceptable documentation through the UD Health Portal.

Current University of Delaware record workflow
Task Current UD instruction Practical action
Fall deadline July 25. Recover and review your vaccination documentation well before July.
Spring deadline January 25. Complete the Health Portal process before the spring deadline.
Accepted record route Students may submit UD’s provider-completed Immunization Form or an official immunization record from a healthcare provider. Use a complete, legible official record rather than a cropped screenshot.
Portal location Use Medical Clearances in the UD Health Portal. Enter dates/results where prompted and upload the supporting documentation.
Secure submission UD specifically tells students not to send forms, medical records or immunization records by ordinary email. Use the Health Portal or another current official submission route.
Non-compliance UD says non-compliant students can receive an account hold preventing future-semester registration. Monitor the portal after uploading rather than assuming submission equals approval.
UD records script “I have recovered my official vaccination record. Please confirm whether the document is sufficient for my Medical Clearances, whether any individual vaccine requirement still shows incomplete, and whether any additional provider documentation is needed.”
Former University of Delaware students

University records may help recover older vaccination documentation

Still have Health Portal access

Check the portal’s available Medical Records information and secure messages.

Need a formal medical-record release

Follow Student Health Services’ current release process rather than emailing sensitive documents to an ordinary address.

No longer have portal access

UD provides a Medical Release Form route for appropriate record requests.

Very old record

UD currently warns that medical records older than seven years may no longer be available.

Recover the document itself when possible. A prior “compliant” status is less useful than the underlying vaccine record if you later need proof for employment, another college or a professional program.
Adults

Where adults should look when DelVAX is incomplete

Best source by adult record situation
Situation Check first Request
Primary-care vaccinations DelVAX plus current or former doctor. Complete immunization history.
Pharmacy vaccinations The pharmacy that administered each vaccine. Complete pharmacy vaccination history.
Healthcare employment Employer occupational health, provider, DelVAX and pharmacy. The exact proof format specified by the employer.
Previous college Student-health or compliance office. The underlying vaccination document previously submitted.
Military / VA Military health record, VA or TRICARE systems. Complete service immunization history.
Vaccinated outside Delaware Provider and registry in the state/jurisdiction where vaccination occurred. Official provider or registry documentation.
Do not order laboratory testing solely because paperwork is missing. Ask the receiving organization what it accepts and discuss any clinical testing or repeat vaccination decision with an appropriately qualified healthcare professional.
Older records

How to rebuild an old Delaware vaccination history

Medical sources
  • Current physician
  • Former pediatrician
  • Hospital system
  • Pharmacy
  • Public-health clinic
Institutional sources
  • Previous school
  • College student health
  • Employer occupational health
  • Military records
  • VA / TRICARE
Personal sources
  • Old vaccination card
  • Baby book
  • Camp forms
  • Travel vaccine documents
  • Family medical files

If the original provider closed

Call the former office number A recording may identify a successor practice or record custodian.
Contact the affiliated hospital or health system An independent practice may have transferred records to a larger organization.
Search DelVAX Vaccinations properly reported to the registry may remain available even if the original provider is gone.
Ask former schools and colleges Previously submitted documentation can preserve older vaccine dates.
Search other states separately Recover records from the jurisdiction where each vaccination was administered.
Why the provider still matters

DelVAX depends on accurate provider reporting

Delaware DPH says immunizations administered in the state must be reported to DelVAX. That makes the administering provider the most useful source when a vaccine is missing from the public portal.

Source documentation

The provider can confirm exactly which vaccine was administered and on what date.

Patient identity data

Staff can verify whether the chart has an incorrect spelling, date or other demographic detail.

Registry reporting

The administering organization can investigate whether its DelVAX reporting was completed successfully.

Complete provider script “Please give me a complete immunization history, verify the demographic information in my chart, and confirm that every vaccination your organization administered has been reported to DelVAX.”
Provider / authorized-user route

The professional DelVAX login is not the resident record portal

Delaware’s professional login page states that users must be authorized DelVAX users and must use credentials assigned by the Delaware Immunization Program.

Adult requesting own record

Use the DelVAX Public Access Portal.

Parent/legal guardian

Use the Public Access Portal’s Dependent route for an eligible child.

Authorized healthcare or approved user

Use the professional DelVAX system only with valid assigned credentials.

New healthcare facility

Follow Delaware Immunization Program registration/facility-code procedures rather than the consumer portal.

Credential security: The professional login agreement requires authorized users to safeguard their DelVAX ID/password and not permit anyone else to use their credentials.
Official help

When to call or email the Delaware Immunization Program

DelVAX support routing
Problem Route What to explain
Portal cannot find the record Provider + DelVAX support. Which search details were used and whether the provider sees the vaccination history.
Verification code does not arrive Provider + DelVAX support. Whether your phone number or email changed.
Provider is not reporting vaccinations Delaware Immunization Program. Provider/facility and the general reporting problem.
One specific dose is missing Administering provider first. Vaccine, approximate date and location.
General portal problem DelVAX support. Where the process fails without emailing unnecessary private health information.
DelVAX phone

800-282-8672

DelVAX email

DelVAX@delaware.gov

After-hours requests: Delaware’s current DelVAX guidance says responses to emails and calls received after normal business hours or on weekends may take up to 48 hours.
Before calling

Delaware vaccination-record recovery worksheet

Current legal name
Former or maiden surname
Date of birth
Current phone number
Previous phone numbers
Current email address
Previous email addresses
Parent/guardian information
Provider names
Pharmacy locations
Approximate vaccination years
Previous Delaware schools
Previous colleges
Military/federal record source
Other states where vaccinated
Reason the record is needed
Exact submission deadline
Document format requested
Universal record-location script “I need a complete vaccination record for [myself/my child] for [school/work/college/personal records]. Vaccinations may have been given around [years] by [provider/pharmacy/location]. Can you check your record and DelVAX if you have access, and tell me which official document you can provide?”
Plain-English terminology

Delaware vaccination-record glossary

DelVAX
Delaware’s statewide immunization information system.
Public Access Portal
The consumer DelVAX route adults and eligible parents/legal guardians use to retrieve available vaccination records.
Dependent
The portal option used by an authorized parent or legal guardian requesting an eligible child’s record.
Verification Code
A temporary code sent by text message or email to confirm identity before the record is displayed.
Official Immunization Record
The vaccination record PDF available after successful DelVAX public-portal matching and verification.
IIS
Immunization Information System, the general term for an electronic state or jurisdiction immunization registry.
Conditional Admission
A Delaware public-school process that may allow a qualifying student to attend after specified initial immunization documentation has been presented.
Affidavit of Religious Belief
The notarized document used under Delaware’s applicable public-school religious immunization-exemption process.
School Health Record
The student’s Delaware school health record, which forms part of the cumulative record and follows the student when changing schools.
MIC3
The Interstate Compact on Educational Opportunity for Military Children, which creates special transition protections for qualifying military-family students.
Avoid these mistakes

Delaware vaccination-record mistakes that cause delays

Using the professional DelVAX login Regular residents should use the Public Access Portal.
Entering a nickname Use identity information that is likely to match the registry record.
Using an old phone or inaccessible email Two-factor verification depends on a usable contact route.
Expecting today’s vaccine immediately Delaware advises allowing approximately 1–3 business days for registry updating.
Assuming “not found” means “never vaccinated” Search provider, pharmacy, school, college and other-jurisdiction records.
Ignoring the administering provider The provider holds the underlying source record.
Calling every school rule “14 days after enrollment” Delaware’s public-school rule is triggered by written notification; MIC3 has a separate 30-day provision.
Starting from zero after a school transfer Delaware School Health Records follow the student’s cumulative record.
Applying public-school rules to child care/private schools Those settings are covered by a separate Delaware regulation.
Sending a cropped screenshot Save and provide the complete official PDF or other accepted documentation.
Sharing an access code Never give your DelVAX verification code to an unexpected person or site.
Emailing unnecessary medical information Ask official support what information is required before sending private details.
Final record check

Before sending your Delaware vaccination record

Patient name is correct
Date of birth is correct
Required vaccine names are visible
Dose dates are readable
Every PDF page is included
The record has not been altered
Recent doses were compared with provider records
Pharmacy vaccinations were checked
Other-state vaccinations were checked
Military records were checked when relevant
School or college accepts the format
Verification codes were not shared
No unofficial site received private records
Shared-device downloads were removed
A permanent private backup was saved
Current official requirements were checked
Frequently asked questions

Vaccination record Delaware FAQs

How do I get my Delaware vaccination record online?

Use Delaware’s official DelVAX Public Access Portal. Choose Me or Dependent, enter the requested identity information, choose text or email verification, request the access code, enter the code and then print or save the Official Immunization Record PDF when a matching record is available.

Can I download my Delaware vaccination record as a PDF?

Yes. Delaware’s current DelVAX instructions state that successfully verified users can print and/or save the Official Immunization Record in PDF format.

Can I get my child’s Delaware vaccination record through DelVAX?

Delaware currently allows parents and legal guardians to retrieve available records for children ages 0 through 17 using the DelVAX Public Access Portal’s Dependent route.

Why can’t DelVAX find my vaccination record?

Possible causes include mismatched identity information, old phone or email information, a reporting issue, a vaccination administered outside Delaware, or older documentation that exists only with a healthcare provider, pharmacy, school, college or military system.

How long does a recent vaccination take to appear in DelVAX?

Delaware’s current public guidance says to allow approximately 1–3 business days for vaccination records to update in DelVAX. Contact the administering provider if the dose remains missing.

What is the Delaware DelVAX phone number?

Delaware currently lists 800-282-8672 for Immunization Program and DelVAX assistance.

What is the DelVAX email address?

Delaware currently lists DelVAX@delaware.gov for assistance. Avoid sending unnecessary sensitive health information until official support tells you what is required.

How long do I have after a Delaware public school tells me the immunization record is missing?

Delaware’s current public-school regulation says that within 14 calendar days after written notification, evidence must be presented that the basic immunization series has been initiated or completed. Qualifying military-family students covered by MIC3 have a separate 30-day transition provision.

What happens if the medical provider destroyed or lost my child’s school immunization record?

Delaware public-school regulation contains a specific lost-or-destroyed-provider-record process involving a written statement and additional immunization documentation. Contact the school nurse and healthcare practitioner because this rule is different from simply losing your own paper copy or having a DelVAX portal problem.

Does a Delaware school immunization record transfer when my child changes schools?

Yes. Delaware’s School Health Record forms part of the cumulative record that follows the student to another school. The health record is transferred electronically when possible, with a hard-copy process when electronic transfer is unavailable.