Find the Source Holding Your Vaccine History
New York records can be divided between NYSIIS, New York City’s CIR, providers, pharmacies, schools and other states. The right first step depends on where each vaccination was administered and reported.
Use this guide to retrieve a printable record, find a child’s history, correct missing doses, complete an NYC paper request, meet a school deadline or rebuild an older adult record.
Use provider, county health department and NYSIIS-related help.
Use My Vaccine Record and NYC CIR guidance.
Provider or local health department help is often fastest.
Record-assistance responses are usually estimated at 2–3 days.
Choose NYSIIS or CIR using the vaccination location
NYSIIS is the statewide registry used by providers outside Manhattan, Brooklyn, Queens, the Bronx and Staten Island.
- Ask the administering provider to print the record.
- Ask the county health department to check NYSIIS.
- Check pharmacy, school and college health records.
- Use NYSDOH assistance if the usual sources fail.
NYC uses the Citywide Immunization Registry, or CIR. Eligible individuals, parents and guardians can begin with My Vaccine Record.
- Search available records online.
- Download an official report.
- Correct identity or missing-dose problems.
- Use online assistance, mail or fax when access fails.
How residents can obtain a NYSIIS-related record
NYSIIS is not designed as a universal consumer download account. The most useful route is usually an authorized organization that already knows the patient.
Why most residents should not start at the NYSIIS login
Begin with:
- Primary care provider.
- Vaccinating pharmacy or clinic.
- Local health department.
- School or college health office.
- NYSDOH record assistance.
NYSIIS access normally involves:
- An individual Health Commerce System account.
- An authorized organization role.
- Required training.
- Privacy and patient-access responsibilities.
How to use My Vaccine Record correctly
My Vaccine Record searches immunizations reported to NYC Health. A successful match depends on the identity, relationship and contact details held in CIR.
Prepare these details before searching
How to retrieve a child’s New York vaccine record
Ask the pediatrician, clinic or local health department to retrieve the NYSIIS record.
Use My Vaccine Record when the requesting adult is correctly connected to the child in CIR.
Compare registry, pediatrician, pharmacy, school and previous-state records.
NYC relationship matching
NYC311 says the adult must be listed on the child’s birth certificate or immunization record as a parent, guardian, next of kin or primary contact.
No record found or only part of the history appears?
NYC escalation order
How to request a registry correction
Start with the provider, pharmacy or clinic that administered the vaccination. The administering organization is usually the best source for clinical verification.
| Detail | Where to find it | Why it matters |
|---|---|---|
| Vaccine name | Provider portal, pharmacy history, card or receipt. | Identifies the clinical entry that should appear. |
| Administration date | Visit history, insurance claim or pharmacy receipt. | Helps staff find the original encounter. |
| Administering location | Clinic, pharmacy, school event or employer clinic. | Shows which organization must verify the dose. |
| Manufacturer and lot | Clinical or pharmacy administration record. | Provides stronger clinical verification when available. |
| Identity used at the visit | Appointment confirmation or patient profile. | May reveal a duplicate or mismatched registry record. |
How to complete the NYC record-request application
Use the paper application when My Vaccine Record and the online assistance route do not produce the needed record.
Information requested on the form
Submission steps
Citywide Immunization Registry
42-09 28th Street
Fifth Floor, CN-21
Long Island City, NY 11101-4132
Possible request outcomes
The registry located the record and issued the available result.
Continue with providers, schools, prior states and identity-matching checks.
Ask the provider to report verified immunization history to CIR.
Review identity, relationship, signature, ID copy and contact fields.
Which immunization documents can New York schools accept?
| Record type | What it provides | Practical action |
|---|---|---|
| NYSIIS or CIR record | An official New York registry history. | Ask the authorized provider, health department or NYC portal for the complete record. |
| Signed practitioner certificate | Vaccine products and administration dates. | Request a full immunization certificate rather than an ordinary visit summary. |
| Electronic health record | Provider-generated electronic vaccination history. | Download the complete report and confirm the school accepts it. |
| Another state registry | Official record from the state where a dose was given. | Use the correct state registry and provide the full result. |
| Official foreign record | Vaccination history issued in another country. | Ask whether translation or healthcare-provider review is required. |
| Previous-school record | A complete record forwarded by the former school. | Ask the former school to send it directly rather than carrying an informal copy. |
| Qualifying immunity evidence | Certain accepted laboratory results or verified disease history. | Ask the school and healthcare provider before ordering tests. |
In-process student documentation
Record rules for students facing documentation barriers
| Situation | School rule | What to do |
|---|---|---|
| Student in temporary housing | The student can be enrolled even without ordinary immunization documents. | Ask for the district or charter-school McKinney-Vento liaison to help obtain records. |
| Student in foster care | Enrollment should proceed even when ordinary records are unavailable. | The enrolling school should request the record from the former school, which must forward it within five days of receiving the request. |
| Newly arrived refugee student | Special time may be allowed for assessment and beginning required vaccinations. | Bring every written foreign record to the health screening and school review. |
| Homeschooled student | Home instruction is treated differently, but proof may be required for certain school-building activities. | Ask before testing, sports or activities not open to the general public. |
| Graduating senior | NYSED encourages schools to provide immunization certificates to graduates. | Request a copy before graduation and store it with transcripts. |
How to recover an incomplete adult vaccination history
NYSIIS can contain records for people of all ages, and CIR may contain adult vaccinations reported with consent. Older adult records can still be incomplete.
| Situation | Check first | Request |
|---|---|---|
| Flu, COVID-19, RSV or shingles dose | The exact pharmacy account and store location. | A complete pharmacy immunization history. |
| Healthcare employment | Employee health, provider, pharmacy and registry sources. | The employer’s written proof requirements. |
| College or clinical training | Student health, former school and provider. | Accepted vaccine dates, forms and laboratory formats. |
| Military vaccination | Military medical, TRICARE or VA systems. | A complete service immunization history. |
| Travel-clinic vaccine | Travel clinic and international vaccination card. | Vaccine product, date, lot and clinic verification. |
How to find records after a provider closes
What to do when proof is needed urgently
Call the receiving office and provider. Ask for the exact missing dose and whether a provider fax, registry report or temporary document is accepted.
Use My Vaccine Record for NYC, contact the provider or local health department outside NYC, and submit the online NYC assistance form when appropriate.
Collect provider, pharmacy, school and out-of-state records, then request an early document review.
How to combine records from other states
Who should you contact for record help?
| Problem | Best contact | Prepare first |
|---|---|---|
| Vaccinated outside NYC | Provider, local health department or NYSIIS contact at 518-473-4437. | Legal name, former name, birth date, provider, county and approximate dates. |
| NYC online search failed | Record Assistance Request or NYC311. | Exact identity details, old contact information and valid photo ID. |
| Need NYC phone help | Call 311 in NYC or 212-639-9675 from outside NYC. | Explain which official online or paper steps have failed. |
| Urgent NYC request | NYCvaxrecord@health.nyc.gov after the standard routes fail. | Explain the urgency and attach deadline evidence without emailing sensitive identity data. |
| Missing vaccination | The provider, pharmacy or clinic that administered it. | Vaccine, date, location and supporting record. |
| School document question | School nurse, registrar or child care administrator. | Ask for the exact missing dose, accepted record and deadline. |
Phone: 518-473-4437
Email: nysiis@health.ny.gov
Call 311 inside NYC.
Call 212-639-9675 from outside NYC.
Useful guides for nearby and split records
Use when doses are divided between a pharmacy, registry and provider.
Use for vaccinations administered in New Jersey before moving to New York.
Use for vaccinations administered in Massachusetts.
Final accuracy and privacy checklist
New York State immunization records FAQs
How do I get New York State immunization records?
First identify where the vaccine was administered. Outside New York City, ask a healthcare provider, pharmacy, school or local health department to retrieve or check the NYSIIS record. For New York City vaccinations, use My Vaccine Record or the Citywide Immunization Registry request route.
Can a resident log directly into NYSIIS?
The NYSIIS Health Commerce System login is primarily for authorized healthcare, school and public-health users. Residents normally obtain records through a provider, local health department, pharmacy, school or New York State record-assistance route.
Can I get an NYC immunization record online?
Eligible adults, parents and legal guardians can use My Vaccine Record to search available CIR records. Identity, relationship and contact details must match the information reported to the registry.
How can a parent get a child’s New York immunization record?
Outside NYC, request the child’s record from the primary care provider, local health department or New York State Bureau of Immunization. In NYC, use My Vaccine Record when the requesting adult is correctly listed as a parent, guardian, next of kin or primary contact.
What should I do if no immunization record is found?
Check former names, old phone numbers, providers, pharmacies, schools, local health departments and other state registries. Ask the administering provider to verify reporting and check for duplicate or mismatched patient profiles.
Which immunization records can New York schools accept?
New York school guidance recognizes NYSIIS and CIR records, certain signed provider certificates, electronic health records, qualifying laboratory evidence, another state’s official registry, official foreign records and complete records forwarded by a previous school.
Can an in-process student continue attending school?
A student who meets New York’s in-process requirements may continue attending while completing required vaccine series. The family must provide written proof of future appointments and follow the required timing.
Why might an adult New York vaccine record be incomplete?
Older vaccinations may predate electronic reporting, adult reporting may depend on consent, and some doses may remain only in pharmacy, provider, employer, military, college or out-of-state records.
How long does an NYC record request take?
NYC311 says online Record Assistance Requests are usually answered within two to three days and mail or fax requests take about one to two weeks. The official paper application states that a response should be received within 10 business days.
What if vaccinations were administered outside New York?
Contact the registry, provider, pharmacy or former school in every state where vaccinations were administered. There is no single public national portal that automatically combines all state records.