Retrieve the Correct South Carolina Vaccine Record
South Carolina residents can use the SIMON public portal to look for an available immunization record for themselves or a legal dependent. Successful access depends on matching patient information and contact details already associated with the state immunization record.
This guide shows the complete SIMON workflow, explains DPH Form 4024 versus Form 4025, separates school and daycare requirements, fixes common no-match problems, and gives backup routes for recent, older, pharmacy, military, out-of-state and DPH health-department records.
SIMON — Statewide Immunization Online Network.
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Free interactive tools to find, verify, and plan your vaccine records — all data verified May 2026
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DPH Form 4025.
DPH Form 4024.
Allow up to 10 business days to appear.
SIMON@dph.sc.gov.
Use SIMON, the provider, the school route or HealtheLife?
Start here when you need an available South Carolina immunization history for yourself or a legal dependent.
- Personal vaccine history.
- Full Form 4025 record.
- Eligible 5K–12 Form 4024.
- Secure online record access.
The provider that actually administered a dose is usually the correct first source for a clinical correction.
- Verify exact administration date.
- Verify vaccine name.
- Check patient demographics.
- Ask whether SIMON reporting was completed.
A personal Form 4025 is not the same document as South Carolina’s required Certificate of Immunization.
DPH health-department clients may also see immunizations and other DPH visit records through the separate HealtheLife patient portal after receiving an invitation.
How to get SC vaccine records through SIMON step by step
Prepare the details most likely to match SIMON
Why SIMON asks for matching contact information
The public portal is not an open database. SIMON uses demographic matching and two-factor authentication to limit access to private vaccine information.
Patient name, DOB, gender and other information must correspond with a SIMON record.
The contact information entered must already be associated with the vaccination record.
Complete the verification-code step only inside the official SIMON process.
DPH Form 4024 vs DPH Form 4025
| Document | What it is | Use it for | Key limitation |
|---|---|---|---|
| DPH Form 4024 | South Carolina Certificate of Immunization. | School and childcare attendance certification. | Online SIMON printing is currently limited to eligible school-aged 5K–12 children; daycare uses the provider route. |
| DPH Form 4025 | South Carolina Personal Immunization Record. | Personal history, provider review, college/work documentation when accepted. | Not valid as the required school/childcare Certificate of Immunization. |
| Provider record | Vaccination history from the clinical source. | Missing-dose verification and institutional requests. | Receiving institution determines whether the format is accepted. |
| Pharmacy record | Vaccinations administered through the pharmacy. | Recent adult or pharmacy-administered doses. | May contain only that pharmacy’s vaccinations. |
How to retrieve a child’s SC vaccine record
Get the official South Carolina school certificate
South Carolina’s Certificate of Immunization is DPH Form 4024. Current DPH guidance says it is the record accepted for school and childcare attendance.
Daycare families still need the provider certificate route
The current SIMON online Form 4024 feature is for qualifying 5K–12 children. DPH says parents and guardians still need to obtain the appropriate Form 4024 from a healthcare provider for children entering daycare because childcare requirements differ.
Search SIMON and use the school-certificate download when the child meets current requirements and the option appears.
Bring the child’s current immunization history so the appropriate South Carolina certificate can be completed.
Use the live South Carolina requirement page instead of an old dose table
South Carolina DPH’s current requirements page was updated for the 2026–27 school year. Grade- and age-specific rules can change, so a record-retrieval page should not freeze an old vaccine table into the article.
Why SIMON may return an error or incomplete record
Use this order before escalating
Use the SIMON Vaccination Record Request when required information is missing
DPH says people who cannot access their own or a dependent’s record because required record elements are missing can submit a SIMON Vaccination Record Request.
Allow up to 10 business days before treating a recent dose as missing
Fix the source record instead of editing the SIMON PDF
| Problem | First contact | Ask them to |
|---|---|---|
| Missing vaccine dose | Administering provider/pharmacy | Verify the clinical vaccination and SIMON submission. |
| Wrong administration date | Administering provider | Compare SIMON with the original administration record. |
| Wrong name/DOB/gender | Healthcare provider plus SIMON support if needed | Correct underlying patient demographics. |
| Wrong email/contact | Provider / SIMON request route | Correct or complete the information required for portal access. |
| School certificate wrong | Provider/SIMON source record | Correct the source, then print a new Form 4024. |
Why pre-2017 vaccinations may not appear in SIMON
South Carolina DPH states that, beginning January 1, 2017, immunization providers are required to report administered vaccine doses to the state immunization registry.
If a South Carolina-administered dose is absent, ask the provider to review and update the SIMON record.
Older doses may not be recorded and may need to be recovered from the provider, school, hospital, military or family file.
Older-record recovery sources
- Current doctor.
- Former pediatrician.
- Hospital records department.
- Public-health clinic.
- Former health system.
- Former school.
- College health office.
- Employer occupational health.
- Military clinic.
- Previous state registry.
- Old vaccine card.
- Baby book.
- Sports forms.
- Camp forms.
- Family medical files.
How adults should recover an incomplete South Carolina vaccine history
Adults can use SIMON for available records, but a complete lifetime history may require more than one source—especially for vaccinations given before 2017, in another state, through the military or through a pharmacy.
Recover a missing pharmacy dose before escalating SIMON
Military vaccine records may never appear in SIMON
DPH currently says SIMON does not receive immunization information from the military. Military families should contact the clinic associated with the military installation.
Retrieve the applicable military vaccination history, including DD-2766-C or P-0630 when that is the record provided by the military system.
DPH Form 4375, Military Certification of South Carolina School and Childcare Immunization Requirements, can be used with the applicable military vaccination documentation.
Retrieve vaccines from the state where they were administered
Vaccinations from another state are not guaranteed to appear in SIMON. Recover the original record and give it to the South Carolina provider or school that needs to review it.
HealtheLife can help existing South Carolina DPH clinic clients
HealtheLife is separate from SIMON. It is South Carolina DPH’s client portal for people who have received services through participating health departments.
- Immunization history.
- Test results.
- Other DPH visit documentation.
- Upcoming appointments.
- Certain appointment-management functions.
- Request access through the health department.
- Receive the invitation by email.
- Create username/password.
- Use the web portal or mobile app.
Use a South Carolina health department when online retrieval is not enough
DPH health departments provide immunization services and can be useful for school/daycare certification, public-health clinic records and vaccination appointments.
The official DPH Public Health Clinics page lists locations, services, clinic hours and local phone numbers by county.
855-472-3432 is the statewide DPH appointment/service-routing number. It is not the main SIMON public record-help email route.
A missing record is not the same thing as an immunization exemption
A qualifying medical exemption is completed through the licensed healthcare-provider process on the applicable South Carolina Certificate of Immunization.
DPH currently provides the South Carolina Certificate of Religious Exemption through local health departments, including in-person Form 1126 and an online Form 1126A route.
A school principal or authorized representative can issue a one-time temporary Special Exemption in qualifying record/documentation-delay situations.
College, healthcare work, travel and immigration may require different proof
| Situation | Useful starting record | Confirm before submitting |
|---|---|---|
| College | Form 4025 and/or provider record. | Campus-specific vaccination and upload rules. |
| Healthcare job / clinical program | SIMON history plus provider documentation. | Exact occupational-health documentation required. |
| Travel | Provider or official vaccine history. | Destination and travel-clinic requirements. |
| Immigration medical exam | Bring all recovered vaccination documentation. | The USCIS-designated civil surgeon determines what documentation is valid for Form I-693. |
Official SIMON instructions are also available in Spanish
South Carolina DPH publishes Spanish instructions for accessing vaccination records online, including patient information, relationship selection, matching contact details and verification.
South Carolina vaccine-record contact guide
| Problem | Contact | Use it for |
|---|---|---|
| SIMON public portal / record-access question | SIMON@dph.sc.gov | Public SIMON assistance and record-access guidance. |
| Missing vaccine dose | Administering provider/pharmacy | Verify clinical administration and registry reporting. |
| Need Form 4024 for daycare | Healthcare provider / local health department | Provider-issued South Carolina certificate route. |
| Need local DPH appointment/service | 855-472-3432 | Health-department appointment and service routing. |
| HealtheLife login problem | 877-621-8014 | Registered-client portal technical support. |
| Military vaccine history | Base/military clinic | Retrieve the source military vaccination record. |
| Out-of-state vaccination | Previous provider / state IIS | Retrieve the record from the state where the vaccination occurred. |
Use a precise record request instead of saying only “my portal doesn’t work”
Prepare these details before asking for help
South Carolina vaccine-record resources worth saving
Main public record-search route.
Open SIMONOfficial step-by-step DPH portal instructions.
Open instructionsRecord types, matching, military and historical-record guidance.
Open SIMON FAQsDPH hub for SIMON and school-certificate access.
Open record hubCurrent school and childcare requirement resources.
Open requirementsCounty-by-county clinic locations, hours and services.
Find a clinicSeparate medical portal for eligible DPH health-department clients.
Open HealtheLife informationFind another state registry for out-of-state doses.
Find another IISSouth Carolina vaccine-record glossary
- SIMON
- Statewide Immunization Online Network, South Carolina’s immunization information system and public vaccination-record portal.
- DPH Form 4024
- South Carolina Certificate of Immunization used for school and childcare attendance certification.
- DPH Form 4025
- South Carolina Personal Immunization Record containing available personal vaccination history.
- Vaccination Record Request
- The SIMON assistance process used when required identity/contact information is missing and the public portal cannot provide access.
- HealtheLife
- A separate South Carolina DPH client portal for certain health-department medical records, including immunization history.
- Special Exemption
- A one-time temporary school exemption that may be issued by an authorized school official for qualifying documentation or vaccination delays.
- Verification code
- A security code used as part of SIMON’s two-factor authentication process.
- Historical vaccination
- A vaccination administered previously and recovered from an older provider, school, military, state or paper record.
Final South Carolina record-quality checklist
SC vaccine records FAQs
How do I get my SC vaccine records online?
Use South Carolina’s official SIMON public portal. Enter the patient’s matching identity information, choose the relationship, provide contact information associated with the SIMON record, complete verification and download the available Form 4025 personal record or eligible Form 4024 school certificate.
What is SIMON in South Carolina?
SIMON means Statewide Immunization Online Network. It is South Carolina’s immunization information system and provides public online access to available vaccination records.
What is the difference between SC Form 4024 and Form 4025?
Form 4024 is the South Carolina Certificate of Immunization used for school and childcare attendance certification. Form 4025 is the personal immunization history and does not replace Form 4024 when the certificate is required.
Can I download my child’s Form 4024 from SIMON?
Eligible parents and legal guardians can download Form 4024 for qualifying children in grades 5K through 12 when the child meets the current requirements and SIMON offers the School Certificate download. The certificate must be used as printed without handwriting or electronic editing.
Can I use the online SIMON Form 4024 for daycare?
The current online certificate feature is limited to eligible school-aged 5K–12 children. DPH says parents and guardians still need to obtain Form 4024 through a healthcare provider for children entering daycare because childcare requirements differ.
Why can’t SIMON find my vaccine record?
Common causes include using a nickname, a different legal surname, an email or phone number that does not match the record, incorrect demographics, a recent vaccination still being reported, a pre-2017 dose, an out-of-state vaccination, a military vaccination or a provider reporting issue.
How long does a new vaccination take to appear in SIMON?
South Carolina DPH currently says vaccination records can take up to 10 business days to appear. If a South Carolina-administered dose remains missing after that period, contact the provider that administered it and ask them to verify SIMON reporting.
Are vaccinations from before 2017 guaranteed to be in SIMON?
No. DPH says South Carolina immunization providers have been required to report administered doses to the state registry since January 1, 2017. Older doses may need to be recovered from providers, schools, military records, previous states or personal paper files.
Will military or out-of-state vaccines appear in SIMON?
Not necessarily. DPH says vaccinations from other states or military facilities may not appear in SIMON, and SIMON currently does not receive military vaccination information. Retrieve those records from the original provider, state registry or military clinic.
Who should I contact for SIMON vaccine-record help?
Current resident-facing DPH SIMON pages direct public record-access questions to SIMON@dph.sc.gov. For a missing clinical vaccination, contact the provider or pharmacy that administered it. The statewide 855-472-3432 number is mainly used for DPH clinic appointments and service routing.