Washoe County Immunization Records 2026: WebIZ & NNPH

Washoe County · Reno · Sparks · Nevada WebIZ · Northern Nevada Public Health

Retrieve Your Washoe County Immunization Record Without the Runaround

Washoe County does not operate a separate public online vaccine registry. Residents normally begin with Nevada WebIZ, Nevada’s statewide immunization information system, and use Northern Nevada Public Health when they need local Reno-area record assistance or an offline authorization route.

The correct path changes for an adult requesting their own record, a parent retrieving a minor child’s record, an authorized third party, a family that has moved outside Washoe County, a WCSD student, a UNR student, or someone whose WebIZ record is missing a vaccine.

Privacy warning: Immunization records contain private health and identity information. Do not enter your Social Security number, date of birth, child information, verification code, phone number, email address, medical history or portal credentials on this independent website. Use those details only inside the official Nevada WebIZ portal or with an authorized provider or public-health office.
Online system

Nevada WebIZ Public Access Portal.

💉 Immunization Record Tools

Free interactive tools to find, verify, and plan your vaccine records — all data verified May 2026

🏛️State Finder
🔎Record Checker
🔬Titer Calculator
Emergency Guide

🏛️ Instant State IIS Record Finder

Select your state to get the official portal link, phone number, app availability, and exact turnaround time — all verified May 2026.

🔎 Where Should I Look for My Records?

Answer 4 quick questions and get a personalised ranked list of exactly which sources to check first for your situation.

Step 1 of 4
How old were you when you received the vaccines you need to find?
👶Child (under 18)
🧑Adult (18 or older)
🕗Both / Mixed
Approximately when were the vaccines administered?
📅Within last 5 years
🕐5–20 years ago
📷20+ years ago / Unknown
Do you know which state you were vaccinated in?
Yes, I know the state
🎥Multiple states
Not sure
What is this record for?
🏫School / College
🏥Healthcare Job
✈️Travel / Immigration
📄Personal / Other

🔬 Titer Test Need Calculator

Select your situation to see exactly which titer tests you need, accepted immunity thresholds, and current self-pay costs.

🏥Healthcare Worker
🏏Nursing / Med School
🏫College / University
📄Lost Records
✈️Travel / Abroad Vaccine
🔬Just Want to Check

⚡ Emergency Record Guide — How Long Do You Have?

Select your deadline and get a step-by-step, time-specific action plan to get your records as fast as possible.

💥Today / Right Now
📅Within 24 Hours
🕐2–5 Business Days
🕒1–2 Weeks
🕙Over 2 Weeks
Adults

Age 18+ can retrieve their own available official record.

Children

Parents/legal guardians can retrieve eligible records for ages 0–17.

WebIZ Help Desk

775-684-5954

Local NNPH

1001 E. 9th St., Building B, Reno.

Go directly to your Washoe County record problem

Start with the task you actually need to complete.

Decision 1

Which Washoe County immunization-record route should you use?

Fastest online route Nevada WebIZ Public Access Portal

Use this first when you need an official Nevada immunization record and the identifying/contact information stored in WebIZ is current.

  • Adult age 18 or older requesting their own record.
  • Parent/legal guardian requesting a child age 0–17.
  • School, summer camp or employment proof when the recipient accepts WebIZ.
  • Record can be printed or saved when a successful match is made.
Washoe County fallback Northern Nevada Public Health

Use NNPH when WebIZ fails, you need a local clinic record, another person needs authorized access, or you need the published offline release process.

  • In-person Washoe County record pickup.
  • Legal guardian documentation.
  • Third-party release authorization.
  • Outside-Washoe fax request.
Deadline within a few days? Use WebIZ immediately and contact the provider or pharmacy that administered the vaccine. If the issue is local to an NNPH clinic or WebIZ cannot provide the record, use the NNPH fallback instead of waiting until school registration, class enrollment or a job-start deadline.
Official online route

How to get Washoe County immunization records online

The official online route for Reno, Sparks and the rest of Washoe County is the Nevada WebIZ Public Access Portal.

Open izrecord.nv.gov Do not begin on a commercial vaccine-record checker or a provider-only login page.
Select the person whose record you need Use the adult self-record route or the eligible child/dependent route as appropriate.
Enter the person’s stored identity information Use first name, last name, date of birth and gender exactly as they are likely stored in WebIZ.
Use the phone number or email associated with the WebIZ record Current Nevada guidance lists an email address or cell phone number as required public-access information.
Complete the portal’s identity-verification step Follow the live verification instructions rather than relying on an old screenshot or archived flyer.
Open the official immunization record Verify the person’s identity and vaccination history before sharing the record.
Save a complete PDF and print a backup Use the complete official record instead of a cropped screenshot when formal documentation is needed.
This is an official record. Nevada describes records printed through the Public Access Portal as official immunization records that can be used for purposes such as school entry, summer camp and employment when accepted by the receiving organization.
Prevent failed matches

Prepare the exact WebIZ matching information first

First name used in the WebIZ record
Last name used in the WebIZ record
Date of birth
Gender stored in the record
Current cell phone number
Previous cell phone number
Current email address
Previous email address
Former or maiden surname
Provider/pharmacy that administered vaccines
New phone or email? A current contact detail may not match an older WebIZ record. The Nevada WebIZ Help Desk can help verify whether required demographic information is complete and accurate.
WebIZ support script “I am trying to access an immunization record through the Nevada WebIZ Public Access Portal. The portal is not matching the record or cannot complete verification. The record may contain an older phone number, email address or surname. Can you tell me what information needs to be corrected or verified?”
Important 2026 correction

Do you need a Social Security number to search WebIZ?

Current Nevada statewide public guidance and older Washoe-area instructions do not say the same thing.

Current Nevada statewide guidance

Nevada DPBH currently tells public users that the WebIZ record needs first name, last name, date of birth, gender and an email address or cell phone number.

Older NNPH / historical material

NNPH’s local page, last modified in August 2023, still lists Social Security number. Older Nevada WebIZ flyers also used SSN in the public lookup workflow.

Use the live portal, not an old SSN instruction. Do not send a Social Security number by ordinary email or enter it into a third-party website because an older page mentions it. Follow the fields shown by the live Nevada WebIZ Public Access Portal and contact the WebIZ Help Desk if the current process is unclear.
Troubleshooting

WebIZ says no match or verification fails — use this order

Old phone or email The contact information stored in WebIZ may no longer be accessible.
Former surname A maiden name or prior surname can interfere with exact matching.
Demographic error A spelling, DOB or gender mismatch can prevent retrieval.
Out-of-state vaccination A vaccine administered elsewhere may remain in another state’s system.
Provider record not synchronized The original clinical record may exist even when WebIZ is incomplete.
Privacy/participation issue Nevada allows patients to opt out of WebIZ participation under the applicable process.
Check exact stored identity information Compare old provider, pharmacy and school records before retrying.
Call the Nevada WebIZ Help Desk Ask whether required demographic/contact information is complete.
Get the provider or pharmacy’s own vaccine history A clinical administration record can help prove a vaccine exists.
Use NNPH for local Washoe help Particularly when NNPH administered the vaccination or you need its release process.
Search other states separately Use the registry and provider where each outside-Nevada vaccination occurred.
Common login mistake

Residents should not use the professional Nevada WebIZ login

Nevada WebIZ has organization/provider access for healthcare organizations, schools, childcare facilities and other authorized users. Those accounts are different from public record access.

Patient / parent
  • Use the Public Access Portal.
  • Do not request a provider username merely to find a family record.
  • Call the Help Desk when public matching fails.
Authorized organization user
  • Use the professional Nevada WebIZ system.
  • New users who add or modify data require WebIZ training.
  • View-only organization access uses separate confidentiality procedures.
Easy clue: If the page is asking for an organization/user login rather than offering “Me” or dependent record access, you are probably on the professional side of WebIZ.
Local Washoe County help

How to get a record through Northern Nevada Public Health

NNPH publishes an offline immunization-record process for Washoe County residents who need local assistance.

In-person record pickup

NNPH’s published instructions direct Washoe County residents to pick up immunization records in person.

Northern Nevada Public Health
1001 E. 9th Street, Building B
Reno, NV

Published record-pickup hours: Monday–Friday, 8 a.m.–4:30 p.m.

Before going to Building B
  • Call first to confirm the current record-pickup procedure.
  • Ask which photo identification is required.
  • For a child, ask what parent/guardian proof is needed.
  • Bring old immunization records when the history is incomplete.
  • Do not assume vaccination-clinic appointments and record pickup follow identical rules.
Do not confuse record pickup with getting vaccinated. NNPH’s immunization clinic uses separate service/appointment procedures. If you need only a record, say that clearly when calling.
Protected record access

When another person needs a Washoe County record

NNPH authorization decision table
Requester Route Prepare
Adult requesting own record WebIZ or NNPH self-request. Current ID and matching information.
Parent requesting minor child’s record WebIZ dependent access or authorized local route. Parent identification and child’s details.
Legal guardian NNPH local route when necessary. Appropriate legal-guardian documentation.
Step-parent, aunt, uncle or adult sibling Authorization for Release of Information. Valid authorization and identification.
Parent requesting adult child’s record Adult child’s authorization required. Completed release authorization.
NNPH privacy limitation: Its published record-access instructions say it does not fax individual immunization records directly to parents or schools and does not discuss a person’s immunization record over the telephone.
Moved outside Washoe County

Use NNPH’s outside-county release route

Get NNPH’s current Authorization for Release of Information Use the form linked from NNPH rather than an unofficial template.
Complete every required section NNPH specifically tells users to complete the highlighted fields.
Fax the completed authorization NNPH currently lists 775-328-8109 for the outside-Washoe record request.
Allow approximately 3–5 working days This is NNPH’s published processing estimate for the outside-county process.
Follow up if the record does not arrive Confirm the authorization was complete and the delivery destination was correct.
Try WebIZ first when possible. If the public portal already produces the official record, an additional fax authorization may be unnecessary.
Correction workflow

What if a vaccine is missing from the Nevada WebIZ record?

Start with the organization that administered the vaccination. The original provider or pharmacy is usually the strongest source for verifying the event.

Details that help investigate a missing vaccine
Detail Where to find it Why it helps
Vaccine name Provider portal, pharmacy history or paper record. Identifies the missing clinical event.
Administration date Visit summary, receipt, appointment history or chart. Lets the provider find the exact encounter.
Administering location Clinic, pharmacy, NNPH or employer clinic. Shows which organization should verify the vaccine.
Former identity Old insurance, pharmacy or provider profile. Can expose a matching problem.
Provider correction script “My Nevada WebIZ history is missing the [vaccine] administered by your organization around [date]. Please check the original administration record and whether the vaccine was reported to WebIZ under the correct patient name, date of birth and other demographic information.”
Do not alter an official record or invent an administration date. Ask the provider, pharmacy or authorized registry source that can verify the original event to make the correction.
Do not repeat a vaccine solely because it is missing electronically. Give the documentation you have to a qualified healthcare professional and ask what medical or documentation step is appropriate.
Registry completeness

Why a Nevada WebIZ record can still be incomplete

Nevada WebIZ has been in use since 2003. Nevada says reporting became mandatory for children in 2007 and adults in 2009, and current state policy generally requires immunizations administered in Nevada to be reported to WebIZ.

Very old vaccinations Historical vaccine records may predate routine WebIZ reporting.
Out-of-state vaccines NNPH specifically warns that its Nevada registry view does not contain vaccinations administered outside Nevada.
Provider reporting/data problem A vaccine may exist in the clinic’s record but not be matched correctly in WebIZ.
Opt-out status Nevada patients retain the right to opt out of WebIZ participation under the applicable state process.
Missing from WebIZ does not mean “never vaccinated.” Compare provider, pharmacy, school, university, military and previous-state records before drawing conclusions from an incomplete registry history.
Nevada WebIZ participation

Can a person opt out of Nevada WebIZ?

Nevada requires immunization reporting into WebIZ under state law and regulations, while also preserving a patient’s right to opt out of participation through the state’s applicable process.

Normal reporting

Vaccinations administered by Nevada providers are generally required to be reported into the statewide system.

Patient opt-out

Nevada WebIZ publishes participation forms and policy information for patients exercising privacy/participation rights.

Record-access consequence: A privacy or participation choice can affect what participating organizations and public-access tools can retrieve. Contact Nevada WebIZ if you are unsure about the record’s participation status.
Washoe County School District

Using an immunization record for WCSD enrollment

WCSD says required immunizations must be current for school enrollment, including students in North Star Online School.

Kindergarten or new student

WCSD’s registration guidance asks families to provide the student’s current immunization record along with other enrollment documents.

7th grade / new grades 7–12

WCSD currently identifies Tdap and meningococcal MCV4/MenACWY documentation for Nevada 7th graders and new students entering grades 7 through 12.

12th-grade entry

WCSD currently identifies MenACWY/MCV4 documentation as an additional 12th-grade entry requirement.

Use WebIZ as record proof—not as personal medical advice. Exact compliance depends on the student’s age, documented doses, timing and any accepted exemption. Ask the school nurse which item is actually missing.
School nurse script “Please tell me exactly what is missing from my child’s immunization file. Do you accept the official Nevada WebIZ record, and is the problem a missing vaccine date, an incomplete series, an exemption document or another enrollment item?”
School documentation

Nevada school immunization exemptions use official forms

Nevada provides standardized medical and religious immunization exemption forms for schools.

Medical exemption

Use Nevada’s official medical exemption process rather than a personal note or modified vaccine record.

Religious exemption

Use Nevada’s standardized religious exemption form and follow the receiving school’s current instructions.

Outbreak rule: WCSD cites Nevada law allowing an exempt child to be excluded from the school environment when public-health authorities determine that a dangerous contagious disease situation requires it.
Childcare records

Childcare facilities can use Nevada WebIZ differently from parents

Parents and guardians use the public portal, while eligible childcare organizations may have authorized view-only WebIZ access under Nevada’s separate organization-user process.

Parent / guardian

Retrieve the child’s official record through the Public Access Portal or healthcare provider.

Childcare facility

Authorized view-only users follow Nevada WebIZ confidentiality and access procedures rather than the resident public portal.

Missing child record

Ask the pediatrician, pharmacy and prior state registry while correcting WebIZ access.

University of Nevada, Reno

Using a Nevada WebIZ record for general UNR enrollment

UNR requires applicable immunization documentation before class registration. The university’s general Admissions & Records policy currently lists documentation for MMR, tetanus/diphtheria and—in applicable freshmen under age 23—quadrivalent meningococcal vaccination.

MMR documentation

General UNR policy currently asks for proof of two MMR doses, with the first dose on or after the first birthday.

Tetanus/diphtheria documentation

General UNR policy currently asks for a qualifying tetanus/diphtheria immunization within the last 10 years.

Meningococcal documentation

Incoming or enrolled freshmen under age 23 are subject to the current MenACWY requirement, including a qualifying dose on or after age 16.

Current UNR submission choices

Secure online upload
Mail to Admissions & Records
In-person delivery
Fax to 775-784-4283
UNR Admissions script “I have an official Nevada WebIZ immunization record. Before I request anything else, can you tell me exactly which immunization documentation is still missing from my UNR file and whether the WebIZ record satisfies that requirement?”
Separate UNR pathway

International UNR students should follow OISS instructions

Do not apply the general domestic-student record checklist by itself to an international-student case. UNR’s Office of International Students and Scholars uses separate documentation requirements.

Vaccination documentation

International students must provide the current UNR-required immunization documentation using the OISS process.

Additional health screening

Current OISS guidance includes separate tuberculosis screening requirements and an international-student submission process.

Do not assume a WebIZ PDF completes the entire international-student health file. Use the current OISS checklist and ask that office what is still missing.
Historical & interstate recovery

Where to look when the Washoe County record is incomplete

Backup sources for missing immunization history
Source What to check What to request
Current/former doctor Patient portal, archived chart, successor practice. Complete immunization history.
Pharmacy Exact store, household account, old phone/email. Vaccine-administration history.
NNPH clinic Whether NNPH administered the vaccine. Local immunization record/release guidance.
Previous school Enrollment and health-office records. Previously submitted vaccine record.
College/university Admissions or student health documentation. Previously accepted immunization record.
Military/federal system Service-treatment or federal health records. Available immunization history.
Another state State IIS and original provider. Official registry/provider history.
NNPH specifically warns about outside-Nevada history. Its current immunization-program page tells patients to bring all available records because the registry may not contain immunizations from other clinics, private physicians, schools or another state.

Related record guides

Statewide Nevada record help

Use the broader Nevada guide when the issue is not Washoe-specific.

Nevada immunization records guide

Vaccines received in California

Tahoe and California vaccination history may require a separate California registry search.

California immunization records guide

Correct phone, email & fax

Use the right Washoe/Nevada contact

Record-support contact decision table
Problem Contact Use it for
WebIZ public portal no match / verification problem 775-684-5954
izit@health.nv.gov
State WebIZ record data/access support.
Washoe County local record question 775-328-2003 NNPH general/local routing.
School immunization information 775-328-2441 Local immunization guidance referenced by WCSD.
Need an NNPH vaccination appointment 775-328-2402 Getting immunization services, not merely retrieving a record.
Outside-Washoe release fax 775-328-8109 NNPH’s published outside-county authorization route.
UNR Admissions & Records 775-784-4700 University record requirements and submission status.
Nevada WebIZ Help Desk hours: Current Nevada guidance lists Monday through Friday, 8 a.m.–5 p.m.
Before calling or visiting

Washoe County immunization-record recovery worksheet

Current legal name
Former or maiden name
Date of birth
Gender stored in old records
Current mobile number
Previous mobile numbers
Current email
Previous email addresses
Provider names
Pharmacy/store names
Approximate vaccination dates
Prior schools or colleges
Other states where vaccines were administered
School/work/university deadline
Exact proof format required
Release/guardianship paperwork when applicable
Universal Washoe record script “I need an immunization record for [school/work/college/personal use]. I tried Nevada WebIZ and [got a record / got no match / could not verify]. Vaccinations may have been given by [provider/pharmacy/NNPH] around [year]. Can you tell me which record route I should use and what identification or authorization is required?”
Before submitting proof

Final record-quality and privacy check

Correct person’s name appears
Date of birth is correct
Expected vaccination dates were reviewed
Out-of-state doses were investigated
Provider/pharmacy record was compared when needed
Every PDF page is included
WCSD/UNR/employer accepts this format
No unnecessary private information is shared
File is saved privately
Verification codes are not stored in public notes
Plain-English terminology

Washoe County immunization-record glossary

Nevada WebIZ
Nevada’s statewide immunization information system.
Public Access Portal
Public Nevada WebIZ route for eligible adults, parents and legal guardians to print official immunization records.
NNPH
Northern Nevada Public Health, the local public-health authority serving Washoe County.
Authorization for Release of Information
Written authorization used when protected health information is released to an authorized third party.
WCSD
Washoe County School District.
WebIZ Help Desk
Nevada’s support route for WebIZ data, account and Public Access Portal problems.
IIS
Immunization Information System, the general term for a state or jurisdiction’s vaccine registry.
Opt out
A patient’s state-recognized choice concerning participation in Nevada WebIZ under the applicable process.
Frequently asked questions

Washoe County immunization records FAQs

How do I get Washoe County immunization records online?

Use Nevada’s official WebIZ Public Access Portal. Adults age 18 and older can retrieve their own matching official record, while parents and legal guardians can retrieve eligible records for children age 0 through 17.

What information does the current Nevada WebIZ public portal need?

Current Nevada statewide guidance lists first name, last name, date of birth, gender and an email address or cell phone number as the demographic/contact information needed for Public Access Portal retrieval.

Do I need my Social Security number to use Nevada WebIZ?

Older NNPH and historical Nevada materials reference SSN, but current Nevada statewide WebIZ guidance lists email address or cell phone number instead. Follow the fields shown by the live Public Access Portal and contact WebIZ support rather than sending an SSN through an unofficial route.

Can I pick up an immunization record in Reno?

NNPH’s published instructions direct Washoe County residents to in-person record pickup at 1001 E. 9th Street, Building B, Reno. Call first to confirm the current identification and pickup procedure.

Can NNPH fax the record directly to my child’s school?

NNPH’s published record-access instructions say it does not fax individual immunization records directly to schools or parents and does not discuss an individual’s immunization record over the phone.

Can I request my adult child’s immunization record?

Not through ordinary parent access. NNPH states that a parent requesting the record of a child age 18 or older needs the appropriate Authorization for Release of Information.

How do I request an NNPH record if I live outside Washoe County?

NNPH directs people outside Washoe County to complete its Authorization for Release of Information and fax it to 775-328-8109. Its published estimate is approximately 3–5 working days.

What if one of my vaccines is missing from WebIZ?

Ask the provider or pharmacy that administered the vaccine to verify the original administration record and whether it was correctly reported to Nevada WebIZ. Also check another state’s registry when the vaccine was administered outside Nevada.

Can I use a Nevada WebIZ record for WCSD or UNR?

A WebIZ printout is an official immunization record, but WCSD and UNR determine whether the document satisfies their specific current requirements. Ask the receiving office which item is still missing before requesting additional records.

Is the UNR international-student immunization process the same as regular admissions?

No. International students follow a separate Office of International Students and Scholars process that includes additional health documentation. Use the current OISS instructions rather than relying only on the general Admissions immunization page.

Independent information guide — not a medical office or government registry

ImmunizationRecord.org is an independent informational website. It is not Nevada WebIZ, the Nevada Division of Public and Behavioral Health, Northern Nevada Public Health, Washoe County School District, University of Nevada Reno, a healthcare provider, pharmacy, employer, school, childcare provider or government registry.

We cannot search, access, certify, correct or release your immunization record. Do not send this website your Social Security number, date of birth, verification code, phone number, email address, photo ID, child information, medical record or WebIZ credentials.

This guide does not provide medical advice and does not determine whether you or your child should receive, repeat, delay or avoid a vaccine. It also does not determine school compliance, exemption eligibility, university clearance, employment clearance, immigration requirements or travel requirements. Confirm final requirements with the appropriate official organization or qualified healthcare professional.