Retrieve Your Washoe County Immunization Record Without the Runaround
Washoe County does not operate a separate public online vaccine registry. Residents normally begin with Nevada WebIZ, Nevada’s statewide immunization information system, and use Northern Nevada Public Health when they need local Reno-area record assistance or an offline authorization route.
The correct path changes for an adult requesting their own record, a parent retrieving a minor child’s record, an authorized third party, a family that has moved outside Washoe County, a WCSD student, a UNR student, or someone whose WebIZ record is missing a vaccine.
Nevada WebIZ Public Access Portal.
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Age 18+ can retrieve their own available official record.
Parents/legal guardians can retrieve eligible records for ages 0–17.
1001 E. 9th St., Building B, Reno.
Which Washoe County immunization-record route should you use?
Use this first when you need an official Nevada immunization record and the identifying/contact information stored in WebIZ is current.
- Adult age 18 or older requesting their own record.
- Parent/legal guardian requesting a child age 0–17.
- School, summer camp or employment proof when the recipient accepts WebIZ.
- Record can be printed or saved when a successful match is made.
Use NNPH when WebIZ fails, you need a local clinic record, another person needs authorized access, or you need the published offline release process.
- In-person Washoe County record pickup.
- Legal guardian documentation.
- Third-party release authorization.
- Outside-Washoe fax request.
How to get Washoe County immunization records online
The official online route for Reno, Sparks and the rest of Washoe County is the Nevada WebIZ Public Access Portal.
Prepare the exact WebIZ matching information first
Do you need a Social Security number to search WebIZ?
Current Nevada statewide public guidance and older Washoe-area instructions do not say the same thing.
Nevada DPBH currently tells public users that the WebIZ record needs first name, last name, date of birth, gender and an email address or cell phone number.
NNPH’s local page, last modified in August 2023, still lists Social Security number. Older Nevada WebIZ flyers also used SSN in the public lookup workflow.
WebIZ says no match or verification fails — use this order
Residents should not use the professional Nevada WebIZ login
Nevada WebIZ has organization/provider access for healthcare organizations, schools, childcare facilities and other authorized users. Those accounts are different from public record access.
- Use the Public Access Portal.
- Do not request a provider username merely to find a family record.
- Call the Help Desk when public matching fails.
- Use the professional Nevada WebIZ system.
- New users who add or modify data require WebIZ training.
- View-only organization access uses separate confidentiality procedures.
How to get a record through Northern Nevada Public Health
NNPH publishes an offline immunization-record process for Washoe County residents who need local assistance.
NNPH’s published instructions direct Washoe County residents to pick up immunization records in person.
Northern Nevada Public Health1001 E. 9th Street, Building B
Reno, NV
Published record-pickup hours: Monday–Friday, 8 a.m.–4:30 p.m.
- Call first to confirm the current record-pickup procedure.
- Ask which photo identification is required.
- For a child, ask what parent/guardian proof is needed.
- Bring old immunization records when the history is incomplete.
- Do not assume vaccination-clinic appointments and record pickup follow identical rules.
When another person needs a Washoe County record
| Requester | Route | Prepare |
|---|---|---|
| Adult requesting own record | WebIZ or NNPH self-request. | Current ID and matching information. |
| Parent requesting minor child’s record | WebIZ dependent access or authorized local route. | Parent identification and child’s details. |
| Legal guardian | NNPH local route when necessary. | Appropriate legal-guardian documentation. |
| Step-parent, aunt, uncle or adult sibling | Authorization for Release of Information. | Valid authorization and identification. |
| Parent requesting adult child’s record | Adult child’s authorization required. | Completed release authorization. |
Use NNPH’s outside-county release route
What if a vaccine is missing from the Nevada WebIZ record?
Start with the organization that administered the vaccination. The original provider or pharmacy is usually the strongest source for verifying the event.
| Detail | Where to find it | Why it helps |
|---|---|---|
| Vaccine name | Provider portal, pharmacy history or paper record. | Identifies the missing clinical event. |
| Administration date | Visit summary, receipt, appointment history or chart. | Lets the provider find the exact encounter. |
| Administering location | Clinic, pharmacy, NNPH or employer clinic. | Shows which organization should verify the vaccine. |
| Former identity | Old insurance, pharmacy or provider profile. | Can expose a matching problem. |
Why a Nevada WebIZ record can still be incomplete
Nevada WebIZ has been in use since 2003. Nevada says reporting became mandatory for children in 2007 and adults in 2009, and current state policy generally requires immunizations administered in Nevada to be reported to WebIZ.
Can a person opt out of Nevada WebIZ?
Nevada requires immunization reporting into WebIZ under state law and regulations, while also preserving a patient’s right to opt out of participation through the state’s applicable process.
Vaccinations administered by Nevada providers are generally required to be reported into the statewide system.
Nevada WebIZ publishes participation forms and policy information for patients exercising privacy/participation rights.
Using an immunization record for WCSD enrollment
WCSD says required immunizations must be current for school enrollment, including students in North Star Online School.
WCSD’s registration guidance asks families to provide the student’s current immunization record along with other enrollment documents.
WCSD currently identifies Tdap and meningococcal MCV4/MenACWY documentation for Nevada 7th graders and new students entering grades 7 through 12.
WCSD currently identifies MenACWY/MCV4 documentation as an additional 12th-grade entry requirement.
Nevada school immunization exemptions use official forms
Nevada provides standardized medical and religious immunization exemption forms for schools.
Use Nevada’s official medical exemption process rather than a personal note or modified vaccine record.
Use Nevada’s standardized religious exemption form and follow the receiving school’s current instructions.
Childcare facilities can use Nevada WebIZ differently from parents
Parents and guardians use the public portal, while eligible childcare organizations may have authorized view-only WebIZ access under Nevada’s separate organization-user process.
Retrieve the child’s official record through the Public Access Portal or healthcare provider.
Authorized view-only users follow Nevada WebIZ confidentiality and access procedures rather than the resident public portal.
Ask the pediatrician, pharmacy and prior state registry while correcting WebIZ access.
Using a Nevada WebIZ record for general UNR enrollment
UNR requires applicable immunization documentation before class registration. The university’s general Admissions & Records policy currently lists documentation for MMR, tetanus/diphtheria and—in applicable freshmen under age 23—quadrivalent meningococcal vaccination.
General UNR policy currently asks for proof of two MMR doses, with the first dose on or after the first birthday.
General UNR policy currently asks for a qualifying tetanus/diphtheria immunization within the last 10 years.
Incoming or enrolled freshmen under age 23 are subject to the current MenACWY requirement, including a qualifying dose on or after age 16.
Current UNR submission choices
International UNR students should follow OISS instructions
Do not apply the general domestic-student record checklist by itself to an international-student case. UNR’s Office of International Students and Scholars uses separate documentation requirements.
International students must provide the current UNR-required immunization documentation using the OISS process.
Current OISS guidance includes separate tuberculosis screening requirements and an international-student submission process.
Where to look when the Washoe County record is incomplete
| Source | What to check | What to request |
|---|---|---|
| Current/former doctor | Patient portal, archived chart, successor practice. | Complete immunization history. |
| Pharmacy | Exact store, household account, old phone/email. | Vaccine-administration history. |
| NNPH clinic | Whether NNPH administered the vaccine. | Local immunization record/release guidance. |
| Previous school | Enrollment and health-office records. | Previously submitted vaccine record. |
| College/university | Admissions or student health documentation. | Previously accepted immunization record. |
| Military/federal system | Service-treatment or federal health records. | Available immunization history. |
| Another state | State IIS and original provider. | Official registry/provider history. |
Related record guides
Use the broader Nevada guide when the issue is not Washoe-specific.
Tahoe and California vaccination history may require a separate California registry search.
Use the right Washoe/Nevada contact
| Problem | Contact | Use it for |
|---|---|---|
| WebIZ public portal no match / verification problem | 775-684-5954 izit@health.nv.gov |
State WebIZ record data/access support. |
| Washoe County local record question | 775-328-2003 | NNPH general/local routing. |
| School immunization information | 775-328-2441 | Local immunization guidance referenced by WCSD. |
| Need an NNPH vaccination appointment | 775-328-2402 | Getting immunization services, not merely retrieving a record. |
| Outside-Washoe release fax | 775-328-8109 | NNPH’s published outside-county authorization route. |
| UNR Admissions & Records | 775-784-4700 | University record requirements and submission status. |
Washoe County immunization-record recovery worksheet
Final record-quality and privacy check
Washoe County immunization-record glossary
- Nevada WebIZ
- Nevada’s statewide immunization information system.
- Public Access Portal
- Public Nevada WebIZ route for eligible adults, parents and legal guardians to print official immunization records.
- NNPH
- Northern Nevada Public Health, the local public-health authority serving Washoe County.
- Authorization for Release of Information
- Written authorization used when protected health information is released to an authorized third party.
- WCSD
- Washoe County School District.
- WebIZ Help Desk
- Nevada’s support route for WebIZ data, account and Public Access Portal problems.
- IIS
- Immunization Information System, the general term for a state or jurisdiction’s vaccine registry.
- Opt out
- A patient’s state-recognized choice concerning participation in Nevada WebIZ under the applicable process.
Washoe County immunization records FAQs
How do I get Washoe County immunization records online?
Use Nevada’s official WebIZ Public Access Portal. Adults age 18 and older can retrieve their own matching official record, while parents and legal guardians can retrieve eligible records for children age 0 through 17.
What information does the current Nevada WebIZ public portal need?
Current Nevada statewide guidance lists first name, last name, date of birth, gender and an email address or cell phone number as the demographic/contact information needed for Public Access Portal retrieval.
Do I need my Social Security number to use Nevada WebIZ?
Older NNPH and historical Nevada materials reference SSN, but current Nevada statewide WebIZ guidance lists email address or cell phone number instead. Follow the fields shown by the live Public Access Portal and contact WebIZ support rather than sending an SSN through an unofficial route.
Can I pick up an immunization record in Reno?
NNPH’s published instructions direct Washoe County residents to in-person record pickup at 1001 E. 9th Street, Building B, Reno. Call first to confirm the current identification and pickup procedure.
Can NNPH fax the record directly to my child’s school?
NNPH’s published record-access instructions say it does not fax individual immunization records directly to schools or parents and does not discuss an individual’s immunization record over the phone.
Can I request my adult child’s immunization record?
Not through ordinary parent access. NNPH states that a parent requesting the record of a child age 18 or older needs the appropriate Authorization for Release of Information.
How do I request an NNPH record if I live outside Washoe County?
NNPH directs people outside Washoe County to complete its Authorization for Release of Information and fax it to 775-328-8109. Its published estimate is approximately 3–5 working days.
What if one of my vaccines is missing from WebIZ?
Ask the provider or pharmacy that administered the vaccine to verify the original administration record and whether it was correctly reported to Nevada WebIZ. Also check another state’s registry when the vaccine was administered outside Nevada.
Can I use a Nevada WebIZ record for WCSD or UNR?
A WebIZ printout is an official immunization record, but WCSD and UNR determine whether the document satisfies their specific current requirements. Ask the receiving office which item is still missing before requesting additional records.
Is the UNR international-student immunization process the same as regular admissions?
No. International students follow a separate Office of International Students and Scholars process that includes additional health documentation. Use the current OISS instructions rather than relying only on the general Admissions immunization page.
Independent information guide — not a medical office or government registry
ImmunizationRecord.org is an independent informational website. It is not Nevada WebIZ, the Nevada Division of Public and Behavioral Health, Northern Nevada Public Health, Washoe County School District, University of Nevada Reno, a healthcare provider, pharmacy, employer, school, childcare provider or government registry.
We cannot search, access, certify, correct or release your immunization record. Do not send this website your Social Security number, date of birth, verification code, phone number, email address, photo ID, child information, medical record or WebIZ credentials.
This guide does not provide medical advice and does not determine whether you or your child should receive, repeat, delay or avoid a vaccine. It also does not determine school compliance, exemption eligibility, university clearance, employment clearance, immigration requirements or travel requirements. Confirm final requirements with the appropriate official organization or qualified healthcare professional.