Virginia VIIS, MyIR Portal, Online Record Request, and Phone Help Guide
If you need va vaccination records for school, college, work, travel, medical care, or personal files, start with the official Virginia Department of Health record access page. Virginia uses VIIS, the Virginia Immunization Information System, to support immunization records for people of all ages.
Virginia residents can use VDH-managed electronic portals to view, download, and print available records. If the online portal does not work, phone help, contact forms, providers, pharmacies, schools, and local health departments may help you locate missing vaccine proof.
Quick Answer: Va Vaccination Records Online
To get va vaccination records, start with the Virginia Department of Health immunization record request page. Try MyIR for official immunization access, or use the VDH COVID and MMR portal for those specific records. If online access fails, contact the VIIS Help Desk, your provider, pharmacy, school, or local health department.
VIIS is Virginia’s statewide immunization information system.
MyIR can help residents view, download, and print available official records.
VDH lists a separate portal for official COVID-19 and MMR records.
VDH lists the VIIS Help Desk for immunization records at 866-375-9795.
Guide Menu for Virginia Vaccine Records
Use this menu to find the correct online portal, request step, phone number, school record route, missing record fix, and official source.
What Virginia Vaccination Records and VIIS Mean
Virginia vaccination records may include vaccine names, dates, provider details, and other immunization information reported to the state registry. These records can be needed for school, college, child care, employment, health care, travel, or personal recordkeeping.
VIIS means Virginia Immunization Information System. VDH describes VIIS as a free statewide registry that combines immunization histories for people of all ages from public and private sources. Still, a VIIS record may not include every vaccine ever received.
🧾 VIIS record copy
A VIIS-linked record may show vaccine history reported to Virginia’s system. It can often be viewed or printed through VDH-supported portals.
📄 Provider or school copy
A doctor, pharmacy, school, college, military record office, or previous state may have records that do not appear in one portal search.
Va Vaccination Records: Online Request Options in 2026
Virginia gives residents electronic portal options to access immunization records from a home computer or mobile device. The right portal depends on whether you need a general immunization record or a specific COVID-19 or MMR record.
For most routine vaccine history, start with the VDH request immunization record page and MyIR. For official COVID-19 and Measles, Mumps, and Rubella records, VDH lists a separate COVID and MMR Immunization Portal.
| Option | Best for | Important note |
|---|---|---|
| VDH Request Immunization Record page | Finding the official Virginia record access route | Use this page first before sharing private details elsewhere. |
| MyIR Portal | Viewing, downloading, and printing available official records | Your details must match the record for access to work. |
| COVID and MMR Immunization Portal | Specific official COVID-19 and MMR immunization records | Use this route only for supported COVID and MMR records. |
| Provider, pharmacy, school, or local health department | Urgent proof, missing records, or portal problems | The original vaccine provider may have the fastest backup copy. |
How to Use MyIR for Virginia Vaccine Records
MyIR is the main public-facing portal linked by VDH for residents who want to register and access official immunization records. Use exact details and follow the identity verification steps carefully.
Open the official VDH record page
Start with the VDH Request Immunization Record page. Use the MyIR link from that official page to reduce the risk of landing on an unrelated site.
Create or access your MyIR account
Follow the MyIR registration steps and enter the personal information requested. Use details likely connected to your Virginia immunization record.
Verify your identity
Complete the verification process. If your name, date of birth, contact details, or other identifiers do not match, the portal may not find the record.
View, download, or print the record
If the record is found, save a PDF or print a copy for school, work, travel, medical care, or personal files.
Use backup sources if MyIR fails
If online access does not work, contact the VIIS Help Desk, provider, pharmacy, school, or local health department for help.
COVID and MMR Immunization Portal for Virginia Records
VDH lists a separate COVID and MMR Immunization Portal for specific official COVID-19 and Measles, Mumps, and Rubella records. Use this route only when you need one of those supported record types.
If you need your full immunization history, start with the VDH record request page and MyIR instead. A specific COVID or MMR record may not show other vaccines needed for school, work, health care, or travel.
COVID-19 record
Use the VDH COVID and MMR portal when you need official COVID-19 vaccination details that match the portal’s supported records.
MMR record
Use the same VDH portal for official Measles, Mumps, and Rubella record access when available.
Virginia Vaccination Records Phone Guide
Use phone help when the online portal does not match your record, when you need accessibility support, or when you need to confirm the correct source before sending private health information.
Immunization records
866-375-9795 is listed by VDH for Immunization Records and VIIS Help Desk support.
Immunization hotline
800-568-1929 is listed by VDH for the Immunization Hotline Call Center.
Immunization program
804-864-8055 is listed by VDH for the Immunization Program and foreign travel immunizations.
VIIS system users may also see a separate VIIS platform help number for application support. That route is mainly for system access help, not necessarily public record lookup. Always use the official VDH contact page to verify the current contact route before calling.
Information Needed for a Virginia Vaccine Record Search
Online record access works best when the details entered match the information connected to the VIIS record. Small differences can block a match, especially if your name, phone number, email, or address changed.
| Detail | Why it matters | Helpful tip |
|---|---|---|
| Full legal name | Used to match the immunization record. | Try the name used when the vaccine was given. |
| Date of birth | Helps separate people with similar names. | Check the month, day, and year before submitting. |
| Contact details | May be used for identity matching or portal access. | Use the phone or email your provider may have on file. |
| Previous names | Older records may use a prior last name. | Include maiden names or legal name changes when asking for help. |
| Provider or pharmacy name | Useful when a vaccine is missing from the portal. | Contact the place that gave the vaccine for backup proof. |
Using Virginia Vaccine Records for School, Work, Travel, or Health Care
A Virginia vaccine record can help with school enrollment, college health forms, employment requirements, travel visits, medical appointments, and personal recordkeeping. The organization requesting proof decides which document format it accepts.
Before the deadline, ask the school, employer, travel clinic, college, child care program, or health care office whether it accepts a MyIR printout, VDH portal record, provider record, pharmacy printout, or another official document.
School and child care
Ask the school or program which vaccine proof format it needs before submitting a portal printout.
Work and training
Confirm the accepted document with the employer, occupational health office, or training program.
Travel and medical care
Check with a provider or travel clinic before relying on an old or incomplete record.
What to Do If Virginia Vaccination Records Are Missing
A missing portal result does not always mean the person was never vaccinated. Records may be missing because a provider did not report the dose, the vaccine was given in another state, or the record uses older personal details.
- Contact the doctor, clinic, pharmacy, or local health department that gave the vaccine.
- Check school, college, employer, military, travel health, or child care records.
- Search previous state registries if vaccines were received outside Virginia.
- Try older names, phone numbers, or email addresses when asking for support.
- Ask a health care provider before repeating vaccines or paying for testing.
VIIS Login Notes for Providers, Pharmacies, and Organizations
The VIIS system login is mainly for authorized health care providers, pharmacies, public health users, and registered organizations. It is not the same as a public self-service record download route.
VDH says the newer VIIS platform launched in 2025 and supports immunization management for providers and individuals across the Commonwealth. Registered organizations should use official VIIS training, registration, and help desk routes.
🩺 Provider access
Authorized providers and organizations use VIIS to manage immunization records and related registry tasks.
🔐 Public access difference
Residents should use MyIR, the COVID/MMR portal, or VDH record request guidance, not provider-only login routes.
☎️ VIIS system help
The VIIS system page lists platform help at 804-773-7250 and VAIIS.HELPDESK@stchome.com for user services.
📋 Training and registration
Registered organizations should follow VDH VIIS registration, training, and security guidance before using the system.
Privacy, Medical Accuracy, and Official Record Safety
Vaccination records contain private health information. Use official VDH pages, MyIR, the VDH COVID/MMR portal, known provider portals, secure school portals, or verified local health department contacts before entering your name, date of birth, address, phone number, or vaccine history online.
This guide is for general information only. It is not medical, legal, school, travel, or employment advice. Always verify requirements and accepted proof with the official agency, school, employer, provider, local health department, or VDH before relying on any record.
- Do not upload vaccine cards or IDs to random record lookup websites.
- Do not assume VIIS contains every vaccine ever received.
- Do not use a provider-only VIIS login unless you are authorized.
- Do not wait until a school, work, or travel deadline to begin the search.
Common Mistakes When Searching Va Vaccination Records
Most access problems happen because the wrong portal is used, the identity details do not match, or the vaccine was never reported to VIIS. Avoid these mistakes before starting another request.
Using only one portal
MyIR is useful for general access, but VDH also lists a separate COVID and MMR portal for those specific records.
Trying provider-only login routes
The VIIS system login is for authorized users. Residents should use public VDH record access options.
Leaving out old names
Older records may use a maiden name, prior legal name, old phone number, or older email address.
Ignoring backup sources
If the portal fails, check providers, pharmacies, schools, colleges, military records, and previous state registries.
Source Verification Box: Official Pages Checked
Publish-ready as of: May 8, 2026. Record access routes, portal names, phone numbers, login rules, and school documentation requirements can change. Always verify the live official website before submitting private information or relying on records for school, work, travel, legal, or medical decisions.
- VDH Request Immunization Record for MyIR and COVID/MMR record access.
- MyIR Portal for registering and accessing available official immunization records.
- VDH COVID and MMR Immunization Portal for supported COVID-19 and MMR records.
- Virginia Immunization Information System for VIIS overview and registry information.
- VIIS System Login for authorized registry users and system help.
- VDH Contact Us for current immunization record and program phone numbers.
- CDC IIS Policies: Virginia for Virginia IIS overview information.
Important Note Before You Submit a Virginia Record Request
ImmunizationRecord.org is not the Virginia Department of Health, VIIS, MyIR, a school, a pharmacy, a local health department, or a medical provider. This page is an informational guide to help readers find the correct official source.
Before taking action, use VDH, VIIS, MyIR, the VDH COVID/MMR portal, provider records, school offices, pharmacies, or local health departments. Third-party pages may be outdated, and record access rules can vary by situation.
Frequently Asked Questions About Va Vaccination Records
How do I get va vaccination records online?
Start with the Virginia Department of Health Request Immunization Record page. Use MyIR for general official immunization record access, or use the VDH COVID and MMR portal for those specific record types.
What is VIIS in Virginia?
VIIS is the Virginia Immunization Information System. It is Virginia’s statewide immunization registry and includes immunization records for vaccine recipients of all ages when records are reported.
Can I print my Virginia vaccine record from MyIR?
Yes, VDH says residents can use electronic portals to view, download, and print available immunization records. Access depends on identity matching and available registry data.
What is the VDH COVID and MMR portal?
The VDH COVID and MMR Immunization Portal is a specific portal for official COVID-19 and Measles, Mumps, and Rubella records. Use MyIR or VDH record guidance for broader immunization history.
What phone number helps with Virginia immunization records?
VDH lists the VIIS Help Desk for Immunization Records at 866-375-9795. VDH also lists the Immunization Hotline at 800-568-1929 and Immunization Program at 804-864-8055.
Why can’t the portal find my Virginia vaccine record?
The portal may not match your record if the name, date of birth, phone number, email, or other details differ from the registry. The vaccine may also be missing or reported outside Virginia.
Can parents access a child’s Virginia vaccination record?
VDH says residents can access immunization records for themselves or their family through confidential electronic portals. Follow the official portal instructions and only request records you are legally allowed to access.
Are Virginia vaccination records always complete?
No. VIIS can include records for all ages, but a record may be incomplete if vaccines were not reported, were given in another state, or are stored only with a provider, school, or pharmacy.
Are third-party vaccine record websites safe?
Use caution. Vaccination records include private health information. Use VDH, MyIR, the VDH COVID/MMR portal, providers, pharmacies, schools, or local health departments before sharing personal details.
Final Summary: Safest Way to Find Virginia Vaccine Records
The safest way to get va vaccination records is to start with the official VDH Request Immunization Record page. Use MyIR for general immunization access, the VDH COVID and MMR portal for supported COVID/MMR records, and official phone or provider help when online access fails.
Before using any record for school, work, child care, travel, or medical care, confirm the required proof format with the organization requesting it. Use official Virginia sources and protect private health information at every step.